Information & Ethics committee  I apologize for not having looked that up specifically, so I can't speak to it specifically.

Information & Ethics committee  As the bankers have noted, the credit union system has always been concerned about privacy, because as you've pointed out, it is in our self-interest. The legislation was not so much a shock in substance to the system, because there was always the banker's duty of confidentialit

Information & Ethics committee  We would support their suggestion that there does have to be a balance, because the reality is that consumers aren't interested in another piece of paper or even business transactions. They like to do things very quickly, so if they needed to get another separate consent for a si

Information & Ethics committee  Our submission does highlight those issues, because we did try to take into account the lessons learned in preparing the submission. I would simply add to the issues you've already noted. The fraud prevention issue does continue to be one of the biggest concerns in the industry.

Information & Ethics committee  Thank you for highlighting another one of our submissions that we did not have an opportunity to highlight this morning. You'll note in our submission that we've actually raised this as an area that perhaps could use a little bit of work, because the way the order in council was

Information & Ethics committee  Sure. I can reference section 20 of the B.C. act if you wanted the cross-reference.

Information & Ethics committee  I'm not sure it's so much of a conflict, but saying we recognize some tweaking is needed, to use the word of the day. It's not so much an overhaul, but we need to look at changing the whole way privacy operates in Canada. Because of the statutory review, it is useful to take a lo

Information & Ethics committee  Because this has a lot of general application, I'm not sure it speaks specifically to any particular technology. You're speaking to personal information here and what you're talking about is the scope of personal information.

Information & Ethics committee  If you look at the provisions of the act, it would apply generally to whether the manner of outsourcing worked five years ago or today. As my colleague has pointed out, the law says you are responsible for that personal information. When you outsource or use agents, you have to h

Information & Ethics committee  The issue of outsourcing is actually one of the matters that we did not address or highlight in the presentation this morning. Canadian Central does have a position on outsourcing. Recognizing that, for the most part, outsourcing is a business reality, as pointed out by our colle

Information & Ethics committee  I would add that Credit Union Central, and I believe the bankers, have endorsed the debit card code of practice that requires the financial institution to reimburse in the event of a fraud, unless the debit card user has contributed to the loss. There are some time limits on ho

Information & Ethics committee  I think we're generally of the same view. Perhaps we may vary in a couple of the nuances or in how far we think changes need to be made, but generally we're of the same view--that it's generally working well and only needs some technical tweaks.

Information & Ethics committee  It's circumstance-driven. There have been cases in which members have contributed to the loss, but even in some of those cases, the financial institution has reimbursed the members.

Information & Ethics committee  They gave their debit cards and PIN numbers to someone else, and that person took money out.

Information & Ethics committee  Turning to our first recommendation, Canadian Central believes the existing ombudsman model has been generally effective in protecting the privacy rights of individuals and garnering the compliance of organizations that are subject to privacy complaints. Thus, we recommend that t