Information & Ethics committee  Thank you for the question. Yes, we would like things to remain, but I'll back up and qualify this. As insurance brokers, we look to try to protect our clients. If there is a breach to any of our clients, we certainly want to make sure that they are well aware of it. British C

Information & Ethics committee  Our understanding is that it would probably be best. The business would probably have the best handle on who was affected and what the effect was. As I said before, our business is protection of our clients. We do it in every policy we have out there. Their privacy is absolutely

Information & Ethics committee  I'll ask Mr. Masnyk if he could speak to that.

Information & Ethics committee  Thank you. Luckily, first, we've never had any incident whatsoever of having a lost file. We do believe that if there is a file lost, we have to protect our client. That's the business we're in. We should notify that client and make sure we learn from whatever happened to make u

Information & Ethics committee  Again, luckily, I have no experience at this, and virtually most brokers have not. What we have is the regular protection in our office, to make sure there hasn't been a breach, with the alarms, locks, etc. If there were a breach, we would look to what information we have, talk t

Information & Ethics committee  Good morning, everyone. As Mr. Masnyk mentioned, my name is Bob Kimball and I'm the volunteer chair for the Insurance Brokers Association of Canada. I come from a small town of about 4,500 people, Sussex, New Brunswick. I just want to give you a little perspective on where I co