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Government Operations committee  We're looking into a number of strategies for mail service within the next three weeks. We have a facility in Mississauga. I know it doesn't resolve the northern issue, but at least it will be another site we can rapidly staff to take some of the overflow. That will be happening

February 22nd, 2007Committee meeting

Jody Thomas

Government Operations committee  We're looking at northern fly-in squads as a strategy during our low season over the summer to use some of these employees we have on staff to be able to give service to northern and remote areas.

February 22nd, 2007Committee meeting

Jody Thomas

Government Operations committee  It's in process, and it's been done. In the last three or four weeks, we've sent out a number of national directives based on the best practices of the most efficient offices. We are looking at ways now to ensure that the offices can respond to all the people and their lineups,

February 22nd, 2007Committee meeting

Jody Thomas

Government Operations committee  We would have to work with the Consular Affairs Bureau in the Department of Foreign Affairs on that. There are certainly travel warnings on the Department of Foreign Affairs website that identify countries where there are particular security concerns for Canadians. That's certain

February 22nd, 2007Committee meeting

Jody Thomas

February 22nd, 2007Committee meeting

Jody Thomas

Government Operations committee  Do you mean an answer in terms of a regime's being in place, or just an answer to whether it exists?

February 22nd, 2007Committee meeting

Jody Thomas

February 22nd, 2007Committee meeting

Jody Thomas

Government Operations committee  We upload it daily. It goes from our issuing system into CPIC daily. It's not a live transfer. We have to do an upload of data.

February 22nd, 2007Committee meeting

Jody Thomas

February 22nd, 2007Committee meeting

Jody Thomas

Government Operations committee  I'm not quite sure how to answer that question. Should a passport go missing, it's immediately deactivated and that passport can't be used. It is never reactivated. So should it show up again at the mission, it can't be reused by anybody and we've issued a duplicate passport to t

February 22nd, 2007Committee meeting

Jody Thomas

Government Operations committee  In our embassies abroad, we have changed that process since 2005. They only carry what's called a temporary passport. It's a white book. It has eight pages and it's only valid for one year. We no longer have the blue regular passports. Certainly they're valued on the market shou

February 22nd, 2007Committee meeting

Jody Thomas

February 22nd, 2007Committee meeting

Jody Thomas

Government Operations committee  We've had no passport blanks lost since 2002.

February 22nd, 2007Committee meeting

Jody Thomas

Government Operations committee  It depends on when we're notified. It's 24 hours from the point when we're notified. It goes into our issuing system and it's uploaded to CPIC. CPIC is where it speaks to the world. It goes to the border through the Department of Citizenship and Immigration systems.

February 22nd, 2007Committee meeting

Jody Thomas

Government Operations committee  Well, you're right. Access is a problem in the north, and we are trying to improve it through the Service Canada outlets. That solves only part of the problem. We're aware of that, and we're looking at how we're going to provide emergency service. What we have done and what we a

February 22nd, 2007Committee meeting

Jody Thomas