Finance committee  I guess I'd have to say there's only a part of that we can deal with effectively. There are certainly much broader questions. For example, part of the question you've asked related to areas that are significantly outside my mandate in terms of investments. With respect to the m

Finance committee  Exactly.

Finance committee  Actually, it's not correct to say that we've seen an increase in complaints; we've actually seen a decrease in complaints. What we have seen is a significant increase in inquiries. There are many more people who know about us now. We get close to 150,000 hits a month on our websi

Finance committee  Good afternoon, Mr. Chairman. I would like to thank you and the Standing Committee on Finance for inviting the Financial Consumer Agency of Canada to appear before you. I am proud to say that I have recently been appointed commissioner of the Financial Consumer Agency of Canad