Transport committee  I don't disagree with that at all, sir. This is probably not at the level you're searching for, but as a first step, we did take the safety management system regulations and translate them into what we expect our front-line managers to do. There are things in there such as outrea

Transport committee  I have not. I sit on committees with VIA Rail and I have the contact names at Air Transat. I have just not made that contact.

Transport committee  Well, having personally lived through a couple of these big accidents, back in 2005 in particular, we certainly broke trust with Canadians and people locally at that point, and that's what we're trying to rebuild, step by step.

Transport committee  Yes, sir.

Transport committee  To your point about perception, Mr. Bell, accidents aren't perceptions, I have to agree with you there. When an accident happens, that's a real thing we have to deal with.

Transport committee  We've really tried to bring about a much deeper understanding of what safety management systems mean to us, both in terms of what we have to do as the management of the company and of the opportunities they afford to us. Quite frankly, prior to my appointment, I think we thought

Transport committee  Since Wabamun, frankly, we have put in place a network of dangerous goods officers located across the system. These are railway tank car and railway hazardous commodity specialists who are also trained in incident command and unified command theory so that they can integrate with

Transport committee  Yes, sir, we do.

Transport committee  Certainly.

Transport committee  The main way we get at the main track issues, sir, is with investment and technology. Investment is replacing rail, acquiring new freight cars, and refurbishing freight cars. Technology is wayside inspection systems that bring together a host of information about the cars that pa

Transport committee  It is a dangerous goods officer. Mechanical supervisors are what we call dangerous goods responders; they don't have as high a level of training as the dangerous goods officer, but they are trained in the basics. As well, any time a hazardous commodity is involved, we activate a

Transport committee  Yes, additional wayside inspection stations and additional rail flaw detection. We were already exceeding the regulatory minimum by a substantial amount and we're doing more.

Transport committee  Certainly.

Transport committee  Yes.

Transport committee  Sir, as I said in my opening remarks, any single accident, regardless of cause, is a problem. Safety is an issue for us. I think it's an issue that we take very seriously in the industry. If we look to results and compare ourselves with our peers, the railroads in Canada are gen