Industry committee  No. Again, the only reason why we provided comment on that specific item.... I don't want to overkill it, if you will, because the banks will comply with whatever will be the intention of the legislator. The comment is really in relation to the complexity of the system. Sometime

Industry committee  It's regular days.

Industry committee  No, they're regulated by provincial legislation.

Industry committee  As you said, the banks have very sophisticated systems in place. That's why we are concerned that the 10 days would not allow the banks to proceed efficiently with the unsubscription. We feel that a bit more time would help to avoid errors, delays, and non-compliance. Banks hav

Industry committee  Yes, that's always been the practice.

Industry committee  We are recommending that the bill be amended to allow the bank, which has an existing business relationship with its customer, to share information with some of its affiliates, in order to take a more holistic approach, so to speak, with customers. Quite often, the bank's goal is

Industry committee  I can tell you that in the past, banks consistently indemnified their clients who have suffered losses as a result of identity theft, and it's been the practice.

Industry committee  Online banking is done at a bank website that customers such as you access proactively to take care of their personal finances. These online banking portals were developed to respond to a customer need, to customers who wanted to use electronic means to do their personal finances

Industry committee  I think your question is in relation to online banking.

Industry committee  I will let my colleague answer this question.

Industry committee  I'm talking about efforts to attract new or prospective customers.

Industry committee  We did not consider that point. I would first like to reiterate that we support this bill. However, we believe that a number of simple amendments could address some of our concerns about legitimate commercial activities. Clearly, it is important for us to be able to make that ini

Industry committee  Yes, it is true that we would like to be able to contact a prospective customer or consumer initially to request his or consent at that time. Obviously, we are not suggesting that strict parameters be put in place to govern the initial contact, but rather that some provision be m

Industry committee  As I said in my opening remarks, we believe that a private right of action in this context is inappropriate. We believe there is a risk of facing increased private actions that would put a lot of pressure and costs on our industry. There's always a risk of class action when there

Industry committee  I guess I would answer that question by saying that what really concerns the industry is that built into that private right of action is a possibility to have damages granted without a real proof of loss. That is really the issue we have with this regime. We think it's inappropri