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Information & Ethics committee  I think the issue of online coupons is going to be addressed, because what we're trying to do is understand how this information is collected and how transparent that collection is. Do consumers really understand how much of their data is collected by advertisers and third party

April 27th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  That's correct. We predict that there will be five to seven people in the Toronto office who will do investigations and outreach.

April 27th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  I think our office has a lot of dance partners, internationally, when it comes to working on these issues that involve global companies. The Galway initiative is a joint initiative of U.S.-based multinationals, as well as European data protection commissioners and some academics.

April 27th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  Thank you. We've looked at the percentages of respondents under our private sector legislation in the Greater Toronto Area and it's almost 65%, so on a really practical level, we think we should have some investigators and other staff on the ground in Toronto, and also to make c

April 27th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  The consumer consultations in Toronto and Montreal are indeed focused on the kind of profiling and tracking that happens with online advertising. We're trying to understand how industry, technology, and the business models work. We are trying to get from academia, industry, and

April 27th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  I should clarify my statement. This work has been done by Industry Canada, which has been studying similar legislation and enforcement models in many other countries. I said our office has not done a detailed comparison because we are a small slice of the enforcement pie, but Ind

March 18th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  The industry department is spearheading it. The plans are under way. I'm not sure if Industry Canada is contracting it out or if it's actually going to be within their responsibility, but Industry Canada is coordinating that initiative. I can get you more information and follow u

March 18th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  I apologize; the Privacy Act is not my area, but I can certainly get that information to you within the week. The only observation I can make is that in terms of complaints, these new agencies haven't increased our workload to a huge extent, but I'll get you that information.

March 18th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  I think whenever you have a significant legislative initiative, such as the ECPA legislation, it's going to have an impact on us, but on the horizon I don't see another statute like that. At this time I don't see one that is going to require us to have extensive additional resour

March 18th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  No. Again we have to see how this all plays out over the next few years, but we expect that within the first two to three years we'll need a handful of new staff. We don't expect to receive the majority of the complaints about spam and spyware. We expect those to go to our other

March 18th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  We have a plan whereby we're going to build incrementally the kinds of resources we need. There will be a lag time between royal assent and the implementation of the legislation, when Canadians actually start filing their complaints with our office. We expect that there will be a

March 18th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  We haven't looked at that because, again, our role in enforcing anti-spam legislation is really quite narrow. The Competition Bureau and the CRTC actually have a bigger role in this. Our role is very small and is related to the unauthorized collection and use of personal informat

March 18th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  We have had that discussion. Those discussions have been led by Industry Canada, really, and plans are afoot to have a spam reporting centre, which is going to be a coordinating agency that takes in the complaints and refers those complaints to the appropriate agency to deal with

March 18th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  Of the $100,000 figure, approximately $80,000 is for communication, outreach education, and staff time, and then I believe 20% is for corporate services. It's an estimate of what we needed to undertake those initial activities, which are about advising Canadians of what this new

March 18th, 2010Committee meeting

Elizabeth Denham

Information & Ethics committee  The CAN-SPAM legislation, which is the U.S. legislation, was introduced in 2003, if that's helpful. I can follow up with Australia, New Zealand, and some of the European countries.

March 18th, 2010Committee meeting

Elizabeth Denham