Information & Ethics committee  That's exactly right. Our new process is a robust refer-back. If somebody comes to our office, we ask them to go to the business or the department first so they have the first chance to resolve the issue before we initiate a full-on investigation.

Information & Ethics committee  The take-down procedure.

Information & Ethics committee  No. Somebody in our office tested it. She didn't like the image of her house because the picture of her house showed a baby carriage outside and her garage door was open and she didn't think it was very clean in her garage. That image was taken down within 24 hours.

Information & Ethics committee  Thank you. One of the most contentious issues that we had in our discussions with Google and Canpages is what happens to the raw imagery, the unblurred imagery that's stored in databases in the U.S. At first Google was very reluctant to set a retention period for how long they w

Information & Ethics committee  Since Google Street View went live on October 7, we've had a handful of calls from Canadians expressing their concerns. We have received no official complaints, but again, our first response is to send the individual to Google. A lot of people want images of their houses or thems

Information & Ethics committee  We've been told that it's secure, but we're not investigating, so we haven't visited their facilities yet. The undertaking will happen after a one-year period, and they've invited us in.

Information & Ethics committee  We asked Google to consult with community agencies. We weren't prescriptive, because again we weren't investigating. We said it's a good idea if you talk to these groups to see if there's sensitivity around photographing clinics, schools, shelters, and other types of agencies. Go

Information & Ethics committee  We have not. We are aware that there are many other services. There are many other smaller companies, and they might actually be driving and capturing images on behalf of government agencies as well. We didn't look at that. We looked at Google Street View because I guess it was t

Information & Ethics committee  There is, and in my opening remarks I referred to the round tables and the research that we'll be doing in 2010. The idea of doing this research is a lead-up to the next round of PIPEDA review, and one of those topics is on geospatial technology and our understanding of how widel

Information & Ethics committee  I wonder about that term, if I'm really saying spatial-spatial when I say geospatial technology? I'm not an expert, but it's my understanding that the terminology “geospatial” captures this kind of mapping technology. It's simply incredible, especially the resolution. I invite

Information & Ethics committee  I am not. I'll look to my legal counsel.

Information & Ethics committee  Under PIPEDA we have had complaints in the insurance realm about covert video surveillance, surveillance without the knowledge or consent of the individual. The purpose of the surveillance is to really look at potentially bogus insurance claims. One of the issues there was the

Information & Ethics committee  Just as a last comment, I agree that the jurisprudence is far from clear and is developing on these issues, so we'll be watching that. But the other issue goes to your point about the nexus, because the capture of individuals is incidental to what the street-level imaging is af

Information & Ethics committee  Youth privacy was one of our objectives. It was a priority in 2008. As to how much we have spent on building the youth blog and the video contest and our outreach, I can certainly provide you with that information. But it really was limited, so it was well under $100,000 for th

Information & Ethics committee  We've talked about having a youth counsel. The youth don't want to hear from someone like me. They want to hear from young people who know how to communicate with them. We have talked about that. It's going to be our priority in the next few years. We think it is youth who are mo