Veterans Affairs committee  There would have been, going back a couple of years, probably two and a half to three—including a team leader, so it's about three.

Veterans Affairs committee  I can give you the number of case managers who will be affected off the top of my head, sort of: two in Corner Brook, I believe three in Sydney, one in Charlottetown, two in Windsor, I believe one in Thunder Bay, and three in Kelowna. The number of case managers is all in the sin

Veterans Affairs committee  It's probably about that.

Veterans Affairs committee  I think that's the right magnitude.

Veterans Affairs committee  The fundamental principle of the new Veterans Charter is about rehabilitation and reintegration. It's about people getting well as opposed to people continuing to be ill. Under the old system of the Pension Act, individuals were given a monthly pension, but the amount was rather

Veterans Affairs committee  The number of case managers is a factor of the demand. We operate with about 230 case managers. Those numbers have been constant in recent years. You may see a dip from time to time due to staffing. It may drop down to 225, maybe go to 232, but it's in that 230-range. In fact, wi

Veterans Affairs committee  First of all, I have a point of clarification, Mr. Chair. One office in Prince George, British Columbia, closed nearly a year ago. The other eight offices will close to the public on January 31, 2014. There may be a small decrease in the number of case managers. We are looking

Veterans Affairs committee  Thank you, Mr. Chair, and good morning, colleagues. Thank you for the opportunity to participate in this session. I am joined by my colleagues, Anne-Marie Pellerin, director, case management and support services; and Natalie Pham, our client service team manager from our Montrea

Veterans Affairs committee  Mr. Chair, I would agree that as we got into the re-engineering—and we're still doing it, it's not done—we did find things of unnecessary complexity in the system, multiple control points. There has to be balancing. When you have a budget of $3.6 billion, there has to be adequate

Veterans Affairs committee  Mr. Chairman, throughout the transformation process, we're looking at the initiatives we're taking through the eyes of a veteran. What is this going to do for a veteran? As I noted earlier in my testimony, if it doesn't make a difference to a veteran or his or her family, then wh

Veterans Affairs committee  Well, it's around 900 FTEs, but there are casual and part-time individuals and what have you. I want to remind you that the work is going with those. We're not trying to run the hospital with fewer people. The hospital will be transferred—

Veterans Affairs committee  That's correct.

Veterans Affairs committee  Okay.

Veterans Affairs committee  That's correct.

Veterans Affairs committee  I guess there are a couple of things. First of all, Mr. Stoffer, I don't believe it's 1,300, but I won't argue with you over that.