Industry committee  My concern is that now we have a system that works and I know what I'm going to pay. They can come back to see me, and they have; certainly last April they sent me a notice saying that on the Interac the interchange fee had gone up by x percentage on a transactional basis. But it

Industry committee  Certainly. There is no doubt that the concern is there. If they're going to start collecting points on their debit cards, I'm not going to get any more consumers than I currently have. I'm not going to gain anybody. I'm going to change that regular debit card for a points card th

Finance committee  My concern is that now we have a system that works and I know what I'm going to pay. They can come back to see me, and they have; certainly last April they sent me a notice saying that on the Interac the interchange fee had gone up by x percentage on a transactional basis. But it

Finance committee  Certainly. There is no doubt that the concern is there. If they're going to start collecting points on their debit cards, I'm not going to get any more consumers than I currently have. I'm not going to gain anybody. I'm going to change that regular debit card for a points card th

Industry committee  The current rule is that on any card I accept now, as long as I do everything by the book, I will be covered to a certain level. It depends on whether it's an online transaction or an in-store transaction. Once the chip payments are in place, if I don't have the technology to ac

Industry committee  We're in the process of changing right now. What's happening is that obviously since we're “one of”, the payment processing companies aren't necessarily first with us, so we have to wait for the technology to be finalized before we're able to do that. Once we do that, the respo

Industry committee  I'd have to get back to you. Sorry.

Finance committee  We're in the process of changing right now. What's happening is that obviously since we're “one of”, the payment processing companies aren't necessarily first with us, so we have to wait for the technology to be finalized before we're able to do that. Once we do that, the respo

Finance committee  The current rule is that on any card I accept now, as long as I do everything by the book, I will be covered to a certain level. It depends on whether it's an online transaction or an in-store transaction. Once the chip payments are in place, if I don't have the technology to ac

Finance committee  I'd have to get back to you. Sorry.

Industry committee  There is absolutely none.

Industry committee  No.

Industry committee  Exactly. Most customers do that.

Industry committee  I wish that was the reality, but I honestly can't see the day where I'll tell my cashiers, “You can accept this one but not that one”. In their minds, it's a Visa, it's a MasterCard, and it's an acceptable form of payment, unfortunately.

Industry committee  Too, I think the issue is, where do I go? I need Visa and MasterCard to work with me. Do I go and complain to them? I don't really have a choice. I'm happy that I'm able to come here and speak about my personal experience because I can't go to Visa and MasterCard to complain.