Industry committee  As I mentioned in my opening comments, I think Industry Canada went to great lengths to try to diminish possible negative consequences on business and those who might make a mistake, or who really aren't the ones who are filling up inboxes of individual Canadians, or citizens around the world for that matter, or Canadian businesses.

Industry committee  No, actually a lot of the unsolicited commercial e-mail that you were probably getting in your inbox really would have fallen into the category of truly unsolicited messages, as they would have been using some kind of dictionary tag or software to harvest your e-mail address on the Internet.

Industry committee  There would be more than 17.

Industry committee  Or take a look at all the different elements that happen in these communications. As I said, the spammers today don't just send e-mails for the fun it. They're trying to sell you something, they're trying to get your personal information, they're trying to circumvent our spam filters.

Industry committee  I'll just give you some thoughts. These are things that colleagues or other businesses have raised as well. There are different ways to ensure that you have the sufficient AMPs; there is no doubt that the fines must be high. They must be significant or else they will just be viewed as a cost of doing business.

Industry committee  Thank you. My name is Suzanne Morin and I work for Bell Canada. I am assistant general counsel at Bell Canada, as well as Bell's privacy ombudsman. However, I am here today in an individual capacity. You might wonder why. Bell Canada is a member of all the associations appearing here; however, I participated on the task force as an individual and I just thought it might be useful for me to share with you, in my own personal capacity, some of those experiences, but also why, as an actual representative from an organization, I was on the task force.