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Industry committee  I want to clarify that it is prohibited not only to send a message, but also to have it sent. Even if you wanted to get around the legislation, you would not be able to, as it stands right now.

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  Thank you. I think your concerns are very relevant. What the bill says indeed has an impact on competition, especially international competition. The current bill, as it stands, would put us at a disadvantage in relation to any international competitor. That is why we are asking

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  The purpose was to bring the unsubscription period in line with the do-not-call list. I do not see that as a technical difficulty, per se. What needs to be understood is that we do not send out emails daily. These lists are used, but we do not inundate our partners or our custome

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  A 10-day unsubscription period can be difficult to achieve, depending on the time of year. Having a 31-day period would bring it in line with the current unsubscription period set out under the do-not-call list. Considering the potential penalties, obviously, a slightly longer

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  The Desjardins Group, or any other similar business, sees the complete and total restriction of the development of electronic commerce as a problem for one simple reason. The prohibition of communications coupled with the penalties will mean that no manager—who can, for that matt

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  We discussed that matter a little earlier. It concerns the possibility of obtaining consent by email, through electronic means. We would like to see the bill amended to make that possible.

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  Exactly. We're saying we should be allowed to get consent through electronic communication, because that's the way the consumer wants to get the communication. Referral for us is something totally different. When we get a reference from a third party, we want to be able to conta

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  What we're talking about is really a one-time shot. It's really to get your consent through electronic means to offer you service. But you could put it into a law that if we don't get an answer within a certain time we don't have any kind of consent, so we should get out.

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  Yes. That would be our position.

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  The consultations we referred to concerned the possible abolition of the Do Not Call List. That exclusion list is now a reality, but it was brought in quite recently. This bill, although it does not apply to telephone communications, could conceivably be extended to all telephone

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  Yes, absolutely. Indeed, to our way of thinking, an business-to-business relationship for the development of business relations... We know that most businesses in fact publish their electronic address precisely so that people can communicate with them. This to our mind is a diffe

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  Thank you. If I understood your question correctly, you are referring to the transition period, the consultations...

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  Before the implementation of this bill.

September 28th, 2009Committee meeting

Bernard Brun

Industry committee  Thank you. I believe you have defined the concerns very well, Mr. Garneau. Industry and all of the stakeholders in the business arena share these concerns. Everyone advocates legislative intervention but would like to see a better balance. In our opinion, that balance is mainly

September 28th, 2009Committee meeting

Bernard Brun