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Official Languages committee I don't believe we've received any in Vancouver. We're certainly in dialogue with the commissioner's office and we'll continue to be as we get ready for the games.
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee At Vancouver International Airport, we certainly understand the important role we play in welcoming the world to Canada. We're up to that challenge. We recognize that we have still more work to do over the coming eight weeks. We'll continue to work forward and even through the Ol
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee We're satisfied with where we are right now. As you said, there is a lot more work to do. We'll continue to work 24 hours a day over the next 10 weeks to get ready for the games and we will continue through the Olympic period.
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee Right now among our own airport authority staff, our volunteers, our front line people who work the customer counters, and students, we have about 71 people who are fully bilingual. Our intent, which we will have in place for the Olympic Games period, is to have in excess of 100.
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee We had 71.
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee We've been engaging and working with the francophone community in British Columbia over the past year. We're working with them to recruit additional volunteers and paid staff. We have reached out to the school board for the francophone community and they are keen to have students
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee My objective is that we want to get an additional hundred people out on the floor who can actually provide completely bilingual service--
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee That's a hard question to answer, because when you look at the airport, there are 26,000 people who work at Vancouver International Airport--
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee Again, for the people directly under the control of the airport authority, we are getting as many as we can out on the floor to provide those translation services. But there are many others, including the agencies, the car rentals, and the airlines. All of them have a responsib
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee But there are many others, including the agencies, the car rentals, and the airlines. All of them have a responsibility because they ultimately touch the passenger--
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee I'm confident. We will continue to work with all of the business partners. We have to reach out to the francophone community and the school board to bring in additional resources. We have a plan in place to assist those organizations around the airport that may not have the lan
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee The Olympic Games are offering us a great opportunity, as Mr. Lennox pointed out—
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee —to raise awareness. We're using the games as an opportunity to raise the bar for us at Vancouver International in all the things we do, including our website, and we'll continue to work on that. We recognize that there are some challenges and things we need to work on.
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee We're working on that and we're going to continue to make sure that the people there can provide an active offer of service in both official languages.
December 1st, 2009Committee meeting
Paul Levy
Official Languages committee As I was saying earlier, we've been working at it for six years. You're correct in that we've known for six years that the games were coming, and we've been working on making sure our facilities are up to what we need to have for the games and beyond. That includes making sure
December 1st, 2009Committee meeting
Paul Levy