Industry committee  I don't have a specific example for you. I'll have to get back to you on that.

Industry committee  No.

Industry committee  Everyone can file a complaint with the bureau: a consumer—

Industry committee  I don't believe we do that kind of categorization. The objective is to determine whether the act has been violated. That's really how we classify our complaints at the bureau.

Industry committee  When we know that international agencies are investigating a particular aspect or case that we are examining as well, we contact them. However, as Richard mentioned, there are confidentiality clauses that we have to comply with, and the same is true of our foreign colleagues. Con

Industry committee  As my colleague Richard mentioned, quite a small percentage of complaints result in official investigations. However, that does not necessarily mean that we don't examine all complaints in detail. You've asked us how we classify the complaints when we receive them. The distributi

Industry committee  No thank you, Mr. Chairman.