Industry committee  There is a copper loop that goes from our central office to the home and all data travels on that pipe: Internet traffic, television traffic, voice traffic, long-distance traffic. But there are no congestion issues there. The real issue is when you get to the central office and g

Industry committee  From the home to the main office, that is correct. You might have heard the term “the last mile”.

Industry committee  Okay. Peak hour. I actually wanted to answer your question on peak hour pricing. I agree with OpenMedia, who says peak hour pricing imposes higher fees on low-bandwidth customers. That's what would happen.

Industry committee  That solution has been proposed. Now there is a separate CRTC process. There are lots of ideas that are going to come forward on that separate CRTC process. That will obviously be one of the ideas, and I'm sure that others will have other suggestions. So we're going to put our t

Industry committee  The issue here is that we build the capacity required in our network to address peak periods. So if the peak period that we anticipate requires a pipe this big, we have to build a pipe that big. That costs a lot of money.

Industry committee  It costs a lot of money, Mr. Lake. That capacity is now there. If the heavy users avoid peak periods, what's going to happen is, who do you think is going to be funding that traffic, that capacity that we need at peak periods? It's going to be you and me, not the heavy users.

Industry committee  You mean the number of subscribers we have?

Industry committee  Yes.

Industry committee  That's confidential information. We are their supplier and they are our valued customer. On aggregate, we know what the number is, but we couldn't say, for example, that Mr. Sandiford has x number of customers. That's his information and it's confidential. We know it because of o

Industry committee  Mr. Chairman, I won't belabour this, but attached to my opening statement we have charts that show the rankings.

Industry committee  In our case, we've footnoted every source.

Industry committee  We're certainly not trying to penalize anybody. We just want to make sure there is fairness in our billing system, so that the vast majority of users don't subsidize the heavy users. The problem with those allegations is that we fully recover our costs, and this is a tough busi

Industry committee  I agree with Mr. Stein. I would just add that again I go back to what OpenMedia themselves said. They view—

Industry committee  No. This is another part, Mr. Lake.

Industry committee  No, because—