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Official Languages committee For Air Canada, the obligation is direct. The obligations imposed on Jazz are set out in section 10 of the Air Canada Public Participation Act, which was amended in 2000. This section requires that Air Canada see to it that the services provided by its subsidiaries respect offic
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee Can I add—
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee Yes. Ipsos Reid is a professional polling firm, like Léger Marketing and Nanos. Those people would never accept a mandate in which we asked them to ensure the survey showed such and such a thing. It's a reputable independent polling firm.
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee It's not rights, but obligations. Our relationship with Jazz is not based on control. We have a contractual relationship with the company. In our contract, we ask Jazz to provide services in the other official language when the demand is high, to comply with the act. Jazz is res
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee Jazz employees have never had the right to work in the language of their choice.
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee The $2 million covers the language training budget only. It does not cover all the translation costs, including the costs for translating all the pictograms, bilingual advertising, and other things. That's not a complaint. I simply want to make things clear. The $2 million covers
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee No, that's going a bit too far. Our passengers on the flight from Montreal to Vancouver were likely travelling abroad. We'll look into it. That said, a $1,500 settlement following a complaint is quite rare.
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee We apply the principle of privileged seniority.
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee I said that we would check and provide you with an answer.
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee We can check.
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee To my knowledge, all official languages complaints are also filed with the Office of the Commissioner of Official Languages.
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee That would be surprising. We will check whether there are statistics on the matter.
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee Actually, the 14 litigations are not from the past decade.
June 15th, 2016Committee meeting
Louise-Hélène Sénécal
Official Languages committee There has been no litigation over official languages in court. There was one case 20 years ago, not in the last decade. The commissioner initiated proceedings for the service in Toronto and in Halifax. That dispute was settled through mediation.
June 15th, 2016Committee meeting
Louise-Hélène Sénécal