Industry committee  No. No, our apology was to not communicate with them directly.

Industry committee  We didn't not disclose anything. We didn't have anything to not disclose.

Industry committee  It was not intentional.

Industry committee  To prevent the unexpected shutdown.

Industry committee  Well, it depends on the number of people who take us up on the replacement program, but I can—

Industry committee  We don't stand to profit from it, if that's what you're asking.

Industry committee  I don't have that information for you.

Industry committee  I'm not sure we would disclose that.

Industry committee  The circumstances under which somebody decides to upgrade a phone are individual, so it would be very difficult to say that someone went out and purchased a new phone because their battery was low. All batteries degrade over time, so people eventually—

Industry committee  This issue can affect phones worldwide.

Industry committee  I don't think Apple did anything wrong.

Industry committee  No, I believe that we continue to communicate to the consumers in the best way we can by communicating to them directly about what they are experiencing. I can't comment at all about what the other countries have alleged or are investigating.

Industry committee  To be clear on what the program is, it is a replacement program for $35, so we're not refunding people $35.

Industry committee  So anybody can go to a retail store or an authorized service provider in Canada and obtain the battery replacement for $35.

Industry committee  I believe that we have service providers. We have over 1,300 service providers across Canada.