Public Accounts committee  Thank you for the question. Just for clarity, you're asking whether or not, at the small ports of entry, we are also ensuring that the policy is adhered to? Yes. Basically, at all of our ports of entry, the policy must be adhered to. The size of the port of entry doesn't matter.

Public Accounts committee  As the president was saying earlier, administrative tasks are a very important part of the overall role of a superintendent, but one balance that we're aiming to achieve is to make sure they spend just as much time in the oversight and supervisory role that is expected of them.

Public Accounts committee  At smaller ports of entry, a superintendent could be overseeing more than one. That is primarily because in some cases they are fairly close to each other and are ports of entry where there are still two border service officers at a time, at the very least, on a shift. Each of th

Public Accounts committee  I could take that question on behalf of CBSA. The intention here, in keeping with the recommendation by the Office of the Auditor General, is that we ensure that we do more active monitoring of our IT systems, do regular reports on it, and identify some anomalies that may come t

Public Accounts committee  Mr. Chair, I could answer that question. Basically, for us, a full inspection, a full examination, or a complete screening would include, as the president said earlier, the swiping of a passport, which would ensure that the information is placed as a record in what we call our “

Public Accounts committee  Documentation....

Public Accounts committee  There is a variety of documentation that could be used at a land border crossing, including an enhanced driver's licence. The majority do use a passport; that's usually what's used. Or, you could also use a NEXUS card if you're in a NEXUS lane. There is a series of acceptable doc

Public Safety committee  Thank you, Mr. Minister. We invest an enormous amount to train our officers and we make sure they conduct themselves in a very professional manner. Customer service is very important for us. Mr. Di Iorio, I understand the comparison you are making between China and ourselves. I

Health committee  Correct. When we do seize a package and have determined that it has potential links to organized crime or it's breaking a particular contraband law, we work with our police of local jurisdiction or our RCMP colleagues and then share that information. From that, there are decisio

Health committee  All mail, both postal and courier, must be presented to the CBSA. We use a risk assessment lens. In terms of any mail coming in from Asia, we are looking at it 100%, as a result of knowing that's one of our high-risk areas.

Health committee  As part of the ongoing review of our own mandate and of the work we're doing with our partners, we review legislation to see whether or not this will be one of the options in the way forward against this crisis.

Health committee  We do use all the various detection technology tools that I talked about. My goal is to ensure that if there's something that I suspect is of that type of contraband or something that should not be entering, it does not enter the stream based on my mandate, whether I open it or n

Health committee  Correct.

Health committee  The Customs Act, section 99, subsection 2, stipulates that the CBSA is not able to open packages under 30 grams. As a result, we wouldn't be able to open those packages or we'd be breaking the law. Having said that, it is stated in the act to not open small packages without cons

Health committee  I can't speak to whether it's specific to OxyContin. I'd have to get back to you on that specifically, if that's what you're looking for. What I can tell you, as I mentioned in my opening remarks, is that we are seeing increased contrabandists trying to make their way through, fo