Official Languages committee  We don't have a formal complaint system. There is always a way to handle complaints, but what we've written here is that we're going to have a more formal system.

Official Languages committee  I think that's a good idea. We're going to revise the action plan. This is our first action plan, and I welcome your advice in this regard. Perhaps we can step up our efforts in this area.

Official Languages committee  Pardon me, but I'm going to ask Mr. Desharnais to give you a specific answer.

Official Languages committee  Not completely, for the reasons that Mr. Desharnais—

Official Languages committee  No. Some already have the skills to function in a CBC profile, but they have to take the exam. For the others, it's training. If a person is unable to meet CBC profile requirements, some way must obviously be found to eliminate that person's supervisory responsibilities. That w

Official Languages committee  I know some people aren't comfortable, yes.

Official Languages committee  Thank you. With time, that will happen.

Official Languages committee  That particularly concerns our programs in the area of crime prevention. Public Safety Canada has only three programs in the regions: crime prevention, native police and emergency management—I don't think there's any problem in that area. In the area of crime prevention, we have

Official Languages committee  Daniel comes from that centre, so I believe he is in a better position to answer you, sir.

Official Languages committee  We aren't permissive to the point of offering people tools and letting them do what they want with them. We have established requirements and we are measuring their progress against those requirements. That's taken into consideration in the performance appraisal.

Official Languages committee  Yes. That's still part of it, in order for them to receive the bilingualism bonus and all that, for example. Starting in 2011—next year—under our action plan, I'm going to have something concerning official languages in all the performance agreements for all our managers and emp

Official Languages committee  We're now about to be able to do that.

Official Languages committee  Mr. Chairman, I believe that. to be a senior executive or manager anywhere in government, in the bilingual regions, you have to meet linguistic requirements. If I have an EX-01-level director, for example, who is not bilingual, we first have to commit funding for that individual

Official Languages committee  No, not for EX-level positions. We have changed the profile for EX minus 1 positions. These are people who report to EXs—supervisors. They are, let's say, middle managers at Public Safety Canada. It was a BBB profile, but we changed that profile because it was not enough. We made

Official Languages committee  This is important. It's a challenge. We have previously put forward certain initiatives in this area. With your permission, Mr. Chairman, I would like to ask my colleague to tell us about them.