Official Languages committee  I am going to give you some figures from September 30, 2010, because that is the most recent data we have. There were 1,177 Canadian employees working abroad. Of those, 85% met the requirements of the linguistic profile for their pool of positions, and 14.9% did not. The 14.9% wa

Official Languages committee  No. When they pass the exam, they should be able to provide services in French or in English.

Official Languages committee  Yes we do. The last time department officials appeared before your committee, one of your colleagues mentioned the fact that there had been complaints regarding five of our missions abroad. Shortcomings were noted with respect to service delivery in French. We took those complain

Official Languages committee  I believe that refers to the report of the official languages commissioner, which talked about the participation of English-speaking and French-speaking Canadians.

Official Languages committee  I would like to respond, if I may. As the commissioner points out in his report, there are deficiencies. This is not the first time we realized we had to do something about linguistic minorities. The department has done a great deal to promote the francophonie. We have formed re

Official Languages committee  In a moment, I will ask Ms. Dubé to answer your question on the practices in place before. But first, with respect to the consultations, as I said in my presentation, I plan to hold an annual dialogue with official language minority communities, as some other departments have do

Official Languages committee  No, not yet.

Official Languages committee  Yes, but I do not know the exact date we had asked them to respond by or whether there was a deadline. Before I answer that, I would like to give those who have yet to respond one last chance.

Official Languages committee  Allow me to explain that. I completely agree with you. I drew a distinction between the activities that fall within our mandate, the responsibility of our department, and the activities that fall within the mandate of other departments. The institution responsible for immigratio

Official Languages committee  No, not the mandate letter. But that does not mean we do not discuss the issue of official languages. Deputy ministers address it in a few ways. First, there is a deputy ministers' committee chaired by the Secretary of the Treasury Board. That committee examines various key mana

Official Languages committee  Yes.

Official Languages committee  Actually, we did have tools, but they were flawed. The objectives were not laid out clearly enough. For instance, what we want now are new performance measures so we can improve our performance. We want to reduce the number of instances where people do not receive service in Fren

Official Languages committee  As I said in my presentation, the plan will be finalized in May. So it will be put—

Official Languages committee  Yes, we will provide you with a copy as soon as it is finalized and approved by the department's executive council.

Official Languages committee  We do not have one right now. When we finalize our plan, we are going to try to make the objectives, as well as the performance measures for those objectives, as clear as possible. We will also make the connection with those aspects of the plan that respond to the comments of the