Human Resources committee  I don't have regional statistics available; are you're speaking about a board of referees hearing or an umpire? The motion, as I—

Human Resources committee  Yes.

Human Resources committee  After a board of referees arrives at a decision, if that decision is not favourable to the client, the client has 60 days to file an appeal to the umpire.

Human Resources committee  Yes.

Human Resources committee  We have service standards for supporting the hearings. It is the department's role to prepare the dockets or the files so that the board can arrive at its decision, so it's the department's role to enable the board to actually hold the hearing. That is a role that the department

Human Resources committee  I think that you are referring to the initial decision of the commission on eligibility to benefits.

Human Resources committee  We have guidelines to support the decision-making of frontline workers.

Human Resources committee  I don't know exactly what guidelines you...

Human Resources committee  Perhaps my colleague Mr. Giguère could do so.

Human Resources committee  I imagine that this is an issue that is related more closely to employment insurance policies; it is not related to the administration of appeals.

Human Resources committee  This is a policy-related matter and that is not my purview.

Human Resources committee  I am responsible for the administration of the appeals system.

Human Resources committee  I am going to ask my colleague Mr. Giguère to reply to that question.

Human Resources committee  There are a limited number of situations where hearings are recorded. Perhaps Mr. Giguère could tell us about this. I am not aware of these situations.

Human Resources committee  I would simply say that this factor would be taken into consideration when the mandate of an arbitrator comes up for renewal.