Human Resources committee  I imagine that this is an issue that is related more closely to employment insurance policies; it is not related to the administration of appeals.

Human Resources committee  This is a policy-related matter and that is not my purview.

Human Resources committee  I am responsible for the administration of the appeals system.

Human Resources committee  I am going to ask my colleague Mr. Giguère to reply to that question.

Human Resources committee  For 2008-2009, the overall number of appeals to the board of referees was just over 50,000, which represented about 1.6% of all EI claims.

Human Resources committee  In terms of the results that were favourable to the client, we've had a consistent range of 22% to 24% of appeals being decided in favour of the client.

Human Resources committee  The training strategy is the responsibility of the commission, and there was an independent consultant hired to develop the strategy and to deliver that strategy. Some of the elements of the training plan are indeed delivered by Service Canada. These tend to be the more technical

Human Resources committee  As I say, the ownership of the strategy rests with the commission. It would be their responsibility, I think, to arrive at that conclusion. The monitoring and assessment report, which I indicated does provide ongoing monitoring, including monitoring of the appeals system, would b

Human Resources committee  The commission constitutes the commissioner for workers, the commissioner for employers, and the deputy minister of the department--

Human Resources committee  Yes. They are the three members of the commission.

Human Resources committee  If there were issues apparent, that could be a recommendation, but I'm saying that it would be a decision of the commission as a whole.

Human Resources committee  The chair of the commission is the deputy minister. The other two commissioners are the commissioner for workers and the commissioner for employers.

Human Resources committee  It rests with the commission. It's a separate legal entity.

Human Resources committee  It doesn't report to the department. It is a separate legal entity that has delegated some of its responsibilities to the department to exercise.

Human Resources committee  We have administrative responsibilities to support the appeals process, so a certain number of the performance indicators—