Official Languages committee  No.

Official Languages committee  If it is available in the office, people can have it.

Official Languages committee  Yes.

Official Languages committee  No, Port Hawkesbury est bilingue.

Official Languages committee  That is the number of transactions.

Official Languages committee  Thank you very much. In the beginning, we encountered a rather difficult situation. We needed a directive to clarify what an active offer of service is for our employee, because there was a lot of confusion. We have done so. We provided a lot of training to our people across the country regarding service and official languages.

Official Languages committee  We have two explanations. First, people are perhaps shy.

Official Languages committee  Yes, they are a bit shy when the time comes to use French or English if that is not their mother tongue.

Official Languages committee  That implies the ability to speak in either official language.

Official Languages committee  No. All of the people in our offices are not bilingual. Those in our bilingual offices are.

Official Languages committee  Yes. The other point...

Official Languages committee  Yes, I know. I absolutely agree.

Official Languages committee  I believe we consulted the regional organization representing Acadians.