Transport committee  I have a general comment, Mr. Chair, in terms of civil aviation generally. We have had a very aggressive and ambitious plan in terms of responding to some of the weaknesses that have been identified by the Auditor General. We believe we actually have a very effective program. I t

Transport committee  Just to build on what the deputy has said, clearly Canada Post is a crown corporation under the Transport portfolio. It has a legislative mandate, and it develops its own strategic plans. It presents its own corporate plan and corporate plan summaries, which are tabled in Parliam

Transport committee  It's incumbent on the corporation, but the minister who's responsible also has a policy interest in the corporation and how it's delivering services. Letter-mail volumes, as I think everyone is aware, are declining, so the corporation is looking at measures that will make it more

Public Accounts committee  In response to your last question, Mr. Chairman, I would say that we have various measures and various ways in which we come into contact with the industry. I think we have described the various inspection processes that we are responsible for. We undertake assessments. We undert

Public Accounts committee  Mr. Chair, if I understood the question correctly, the focus testing I was referring to was making sure that we validate the guidance material and the tools that we're developing with our inspectors. We have to ensure that the guidance material we're providing to them on how th

Public Accounts committee  It's clearly a very important area. We're very concerned as well with making sure we are filling the vacancies. We're actively engaged in determining whether there are additional recruitment efforts that we have to make and in reaching out to the industry. We need to see what add

Public Accounts committee  In our surveillance plan, we are trying to provide clarity to our inspectors on the information needed to support our risk-profiling of companies. We are looking at things like labour difficulties, management practices, contracting, turnover, and key personnel. We have identified

Public Accounts committee  Mr. Chair, it's very rare that it's taken 10 years. Some of the issues we have to deal with are very complex and are not easily resolved. These issues require careful analysis and consultations with industry. In fact, we've been working very efficiently to try to improve the proc

Public Accounts committee  Mr. Chair, with all of the work we've been doing on the implementation of safety management systems in working with the industry and putting more onus on it to have proactive, systems-based processes in place, and with the changes we are bringing about in the department in the de

Public Accounts committee  Yes, Mr. Chair. We actually are now at 99.2%. We have a few individuals who have been away on leave, but we have effectively completed all of the training on surveillance procedures for our inspectors.

Public Accounts committee  Under our action plan, we are moving to a five-year surveillance plan, which ensures we will be inspecting every company over that five-year timeframe. Higher-risk companies will of course be inspected more frequently. I was speaking earlier of some of the criteria we look at in

Public Accounts committee  We have been making a lot of effort to streamline our process, working with stakeholders in the industry to make sure we can respond in a very timely way to incidents as they emerge. Under the regulations, we have an advisory committee process that engages stakeholders. We're wor

Public Accounts committee  I take your point.

Public Accounts committee  Mr. Chair, certainly our plan is based on identifying how we will allocate our resources to meet our responsibilities, and in that regard we are prepared to indicate the number of resources we require, including human resources, to be able to fulfill our functions.

Public Accounts committee  I'll get back to you on the timing, Mr. Chair. We would be happy to share that with the committee at the soonest available opportunity.