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Government Operations committee I can assure you that we're only paying for what we contracted for. At this point, we're not paying until people move onto the system.
May 26th, 2015Committee meeting
Liseanne Forand
Government Operations committee The transformation agenda that Shared Services Canada is responsible for really is a Government of Canada transformation agenda that will affect every public servant in terms of how they work, the equipment they have to do their work, and the IT security they can rely on. We cons
May 26th, 2015Committee meeting
Liseanne Forand
Government Operations committee Thank you for that question. One of the metrics we track within Shared Services Canada is the number of incidents that affect mission-critical IT systems across government. Those are beyond email, but in some departments email is a mission-critical system. We track those numbers
May 26th, 2015Committee meeting
Liseanne Forand
Government Operations committee The contract to deliver a single email system is a large contract, and it is quite a complex undertaking. The way the contract is structured, however, we only pay for the email service as users migrate onto the email service. The fact that there have been delays in migration has
May 26th, 2015Committee meeting
Liseanne Forand
Government Operations committee We don't have any prepared remarks, Mr. Chairman.
May 26th, 2015Committee meeting
Liseanne Forand
Government Operations committee Practically speaking, security has been built in from the beginning through the security clearance of staff and all the facilities in which they're working, as well as right into the infrastructure of the systems. It's had to go through a very rigorous security authorization and
May 26th, 2015Committee meeting
Liseanne Forand
Government Operations committee Thank you. That was an excellent point. We have worked very hard, both through the RFP process, as well as with the winning contractor, Bell. We make sure from stem to stern that it is safe and that they understand it. One thing we've brought in as part of our procurement and bu
May 26th, 2015Committee meeting
Liseanne Forand
Government Operations committee Thank you, Mr. Chair, for the question. As the minister mentioned in her remarks earlier about Shared Services Canada, improving security, security of data, security of information, and cybersecurity are the key benefits we're seeking to achieve through the transformation and mo
May 26th, 2015Committee meeting
Liseanne Forand
Government Operations committee It's $400 million at the end.
May 26th, 2015Committee meeting
Liseanne Forand
Government Operations committee We shortened the process.
May 26th, 2015Committee meeting
Liseanne Forand
Government Operations committee The entire transformation is aiming to be completed by 2019-20, but we will be making incremental progress as we go. The e-mail system, for example, will be fully implemented by the end of March 2015. We have opened a first enterprise data centre here in the Gatineau region, whic
March 27th, 2014Committee meeting
Liseanne Forand
Government Operations committee Mr. Chair, thank you for the question. Yes, indeed, Shared Services Canada was created in August 2011 to fundamentally change the way IT infrastructure is managed and delivered in the Government of Canada. I'll specify IT infrastructure because it's not everything IT in governme
March 27th, 2014Committee meeting
Liseanne Forand
Government Operations committee Thank you for your question. This change has to do only with implementing the new email system. As the minister pointed out in her speech, we are consolidating the 63 existing email systems into one. This project will end in a year, at the end of March 2015. That explains the di
March 27th, 2014Committee meeting
Liseanne Forand
Government Operations committee The transformation of the email system started at the same time as Shared Services Canada. A year ago, in June 2013, the government signed a contract with Bell and CGI, in partnership with Microsoft. Ever since, we have been working with them on implementing the project. We are c
March 27th, 2014Committee meeting
Liseanne Forand
Government Operations committee The question of the baseline of spending in IT infrastructure before the creation of Shared Services Canada is a complex one. I would say that the best attempt made to identify what it was, was in fact through the exercise to transfer those moneys from the 42 departments to Share
December 3rd, 2013Committee meeting
Liseanne Forand