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Human Resources committee Yes, I would just add that I think clients' resources have been beefed up. Also, every tip that comes into the tip line is reviewed, and appropriate action is taken. They're all screened and triaged, then appropriate action is taken.
May 11th, 2016Committee meeting
Janet Goulding
Information & Ethics committee I think the question gets back to digital literacy, and I would agree that it's very hard for consumers to sift through the plethora of information that's probably available on various Internet applications. I think the issue of digital literacy is one that will come back over an
May 29th, 2012Committee meeting
Janet Goulding
May 29th, 2012Committee meeting
Janet Goulding
Information & Ethics committee The responsibility for enforcement of the legislation rests with the Privacy Commissioner, and the concept of having a third-party audit, which I think is a very good one, is something she has brought into play. I think the Privacy Commissioner is best placed to answer that kind
May 29th, 2012Committee meeting
Janet Goulding
Information & Ethics committee I can't speak to all business models but I don't think what you're describing is unheard of. I think that the principle of consent applies, no matter what the context. So if the information that's being collected is to be passed on to a third party, that consent is required by th
May 29th, 2012Committee meeting
Janet Goulding
Information & Ethics committee Certainly within the context of the legislation, I would say, yes.
May 29th, 2012Committee meeting
Janet Goulding
Information & Ethics committee Unfortunately, we don't have any research available to us to indicate how widespread data breaches are, but I think that in a world where organizations have vast amounts of data at their fingertips, it's important that we have legislation that requires all organizations to be sub
May 29th, 2012Committee meeting
Janet Goulding
Information & Ethics committee Again, the speed with which the notification needs to happen is commensurate with the potential harm. If there's a significant risk of harm, you would expect that this notification should take place very quickly so that people can act to protect the information that may have been
May 29th, 2012Committee meeting
Janet Goulding
Information & Ethics committee Under the legislation, the Privacy Commissioner is responsible for enforcement of complaints. She does have the ability to launch an investigation, to make public her recommendations, and if she feels further action is required, to take that matter to the Federal Court. The Feder
May 29th, 2012Committee meeting
Janet Goulding
Information & Ethics committee Thank you. I think the question of clarity is an important one. You're absolutely right in terms of the need for clarity when organizations are seeking to collect information that they will use for a commercial activity. I think it's clear that an actual transaction.... It migh
May 29th, 2012Committee meeting
Janet Goulding
Information & Ethics committee The challenges that are presented in the online environment can make that difficult. The Privacy Commissioner alluded to that simply in that, although the information may be contained, you have to get through a 10-page terms and conditions statement to actually find that informat
May 29th, 2012Committee meeting
Janet Goulding
Information & Ethics committee I would have to agree with the Privacy Commissioner on this front. I think it is possible, but it is up to organizations to make those clear statements to their users as to what they're consenting to and what their information will be used for.
May 29th, 2012Committee meeting
Janet Goulding
Information & Ethics committee The legislation indicates that implied consent depends on the context and the circumstances around it. So, for example, if the consumer is purchasing a magazine subscription, their consent might be implied to get a follow-up notice about the fact that their subscription is expiri
May 29th, 2012Committee meeting
Janet Goulding
Information & Ethics committee I think the commissioner was pointing to the fact that Canada is one of the few remaining countries that do not have mandatory data breach reporting requirements. Therefore, as I indicated, it is important for Canada to catch up and pass the amendments in Bill C-12 that are curre
May 29th, 2012Committee meeting
Janet Goulding
Information & Ethics committee In the current legislation, PIPEDA has requirements for organizations to set retention schedules for all of their personal information. The commissioner alluded to that. In terms of requiring companies to think about privacy as they're implementing new technologies, this is an
May 29th, 2012Committee meeting
Janet Goulding