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Government Operations committee  Briefly, the architecture is built around an application called Outlook and Exchange. The system is built around desktops that have a client through which users access their e-mails. Then inside the data centre there will be servers—computers—that house the data and the applicati

December 3rd, 2013Committee meeting

Benoît Long

Government Operations committee  Thank you, Ms. Forand. Our plan for the consolidation of data centres is to look at the services that are delivered inside those facilities, and then to consolidate them into fewer facilities. Our goal has been to identify the data centre locations using objective criteria and s

December 3rd, 2013Committee meeting

Benoît Long

Government Operations committee  There's no question that our three objectives will be met: savings, improved services, and security. On the security side right now, with the data centres located in multiple environments, and with diverse security policies being applied across all of them, moving to a much more

December 3rd, 2013Committee meeting

Benoît Long

Public Accounts committee  Thank you for the question; I appreciate it. Yes, Shared Services Canada's mandate clearly outlines the steps we need to take to secure the infrastructure. So we've already started consolidating that infrastructure across the 43 departments, harmonizing the practices and the appr

April 23rd, 2013Committee meeting

Benoît Long

Public Accounts committee  Shared Services Canada was recently created. Our primary mandate is to consolidate the existing infrastructure. Today, as we manage the infrastructure and networks for 43 departments, our role is to monitor and to respond to any threats to that network. We work collaboratively

April 23rd, 2013Committee meeting

Benoît Long

Public Accounts committee  Thank you very much, Mr. Chair. I am pleased to be here to report on progress made by Shared Services Canada in the context of the Auditor General's report, released last October, on protecting Canadian critical infrastructure against cyber-threats. Shared Services Canada was

April 23rd, 2013Committee meeting

Benoît Long

Government Operations committee  Obviously, this isn't an easy problem to fix, but a number of states and provinces have undertaken a similar exercise. A business-case approach must be adopted when setting up new systems and infrastructure. Our mandate is of course limited to infrastructure, meaning what already

June 6th, 2012Committee meeting

Benoît Long

Government Operations committee  Thank you, Mr. Chairman. Absolutely, it's part of Shared Services Canada's mandate, along with Treasury Board, Public Safety, as well as CSEC, to actually enhance our ability to manage, if you wish, and continue to defend ourselves against progressively increasing threats again

June 6th, 2012Committee meeting

Benoît Long

Government Operations committee  One of the benefits that Shared Services Canada will provide is a noticeable improvement in how well our systems stand up to cyber attacks, and an increase in how reliable and secure existing systems are, not to mention our own services. Our plans already take that into account.

June 6th, 2012Committee meeting

Benoît Long

Government Operations committee  The services that come under the department's mandate are email, data centres and networks. Anything to do with software and work tables is still the responsibility of the departments.

June 6th, 2012Committee meeting

Benoît Long

June 6th, 2012Committee meeting

Benoît Long

Government Operations committee  Thank you for the question. Several years ago, the government started consolidating contracts, especially those concerning telecommunications. There had already been some consolidation, but none for the whole company. For us, the first stage consists in making a full inventory o

June 6th, 2012Committee meeting

Benoît Long