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International Trade committee  Yes, if there were financial resources, we probably could have put them towards that. We couldn't find anyone who could help us get the more specific detail.

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  Yes, that would have been helpful. If there were a government resource that had regulatory standards for the Japanese products already in existence that you could find, that would be great, but none of the organizations that we could reach or find had those.

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  Right. The official paperwork is not as important to me as the resources that are going to come along with it in terms of making sure there is access to that information. Even if you're looking at finding a consultant or someone in the market, you still need someone who's got pra

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  It was probably 25% of our business.

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  They were our top individual customer, and it was about 25% of our business that came essentially out of nowhere. As I said, they were in the testing phase of their market. Then, because we're in the process of reformulating, we're in a holding pattern until we present the new fo

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  I've been there.

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  Dragons' Den works as a reference as well.

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  It's not about how to relate to the other companies. I can get all the advice I might need by flying to Houston to the International Quilt Market, which happens to be a $34 billion industry—yes, quilting—so the president of Olympus Japan can come with his entire team for a meetin

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  Thank you very much. There were periods of time when I spent months doing nothing but answer questions for my Japanese distributor every day. Now I work late for our Australian distributor. It's easier to just work from seven until midnight than it is to wake up in the morning t

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  To me what matters is what resources come along with signing the agreement. If the agreement comes with a commitment to support businesses as they build their business abroad, then the sooner the better. If it's an agreement that doesn't come with resources for small businesses o

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  I would say it would be to learn as much as you can about where you would find the regulatory variations between what's happening domestically and what's happening in the Japanese market, so that you'll know where to send companies, when they want to go into that market. There's

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  Yes, most people don't have offices there. It's resources. It's experts who are local, experts in the domestic market who have had experience trading in the Japanese market. Yesterday, I spoke to a colleague who is a skin care consultant in the U.K. and a manufacturer who can po

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  It needs to be during the development stage. It's one thing if you tell your distributor to just figure it out and do the testing and come back. Further to that, we need education for businesses that are looking at entering the Japanese market so that people don't hear what is

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  Right, and it's not representing the country, in whole, as business people. It's resources here on the ground in the marketplace.

October 16th, 2012Committee meeting

Jacqueline Sava

International Trade committee  It's background documentation.

October 16th, 2012Committee meeting

Jacqueline Sava