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National Defence committee  That's certainly the situation. There are multiple departments seeking information from the satellites and not all of their needs are currently being met. What's troubling is that the lifespan of satellites—at least the expected time for which they will work—as you can see from

December 8th, 2022Committee meeting

Nicholas Swales

Public Accounts committee  Thank you, Mr. Chair. The reason we use median is that when we used average, we got some numbers that didn't represent a really typical experience because at the long tail there are applications that have been there for a very long time—10 years or more. Now, we had some doubts

October 21st, 2022Committee meeting

Nicholas Swales

Public Accounts committee  One of the things that changed in that intervening period of time was the number of applications, which increased substantially. We mention in the report that in the first five years of that period, essentially, the number of first applications increased by 75%. There were some c

October 21st, 2022Committee meeting

Nicholas Swales

Public Accounts committee  Mr. Chair, we didn't look at that level of granularity, if I could put it that way. We didn't look at the productivity of individual staff. I will say that it's not obvious to us in the data that there was a significant effect—

October 21st, 2022Committee meeting

Nicholas Swales

Public Accounts committee  We didn't look at that in detail. It might be better to ask Mr. Ledwell.

October 21st, 2022Committee meeting

Nicholas Swales

Public Accounts committee  This is what I would say in relation to our report. We found that when the government measures its success in relation to this population, it does not always include those who have not filed a tax return. In our opinion, the entire population has to be considered. This benefit i

June 2nd, 2022Committee meeting

Nicholas Swales

Public Accounts committee  Thank you. I think part of the issue is that the government plays a role in reaching out. We talk a little bit about that in our report. Some of the activities they have undertaken in aboriginal communities more recently involve doing that kind of thing and taking a more proact

June 2nd, 2022Committee meeting

Nicholas Swales

Public Accounts committee  Thank you. We did speak with IRCC, Immigration, Refugees and Citizenship Canada, as part of our work. Certainly there is some collaboration. We're talking about measuring and identifying the communities and getting a better understanding of the take-up rates among them. That was

June 2nd, 2022Committee meeting

Nicholas Swales

Public Accounts committee  Mr. Chair, I could just add a couple of quick points. In terms of your initial question about measurement, a key issue from our perspective is disaggregation. It's getting down into the community levels and collecting information there on what the take-up rates are and seeing w

June 2nd, 2022Committee meeting

Nicholas Swales

Public Accounts committee  Thank you, Mr. Chair. We didn't look at that because our focus was on the main disability benefit, which was the issue that had been brought to our attention by veterans' groups in the past as being their primary concern. That's where we looked in this work.

June 2nd, 2022Committee meeting

Nicholas Swales

Government Operations committee  Sure. I would to a degree. I'm sorry—I do have the information but not necessarily in my memory at this precise moment. One of them was what became, then, the joint support ships. An initial attempt was made to acquire joint support ships. If I recall correctly, the situation wa

February 15th, 2022Committee meeting

Nicholas Swales

Government Operations committee  Yes, that's right. We identified it as a source of delay. I would mention that the third of those ships has now been delivered. Of course, our report was completed some time ago.

February 15th, 2022Committee meeting

Nicholas Swales

Government Operations committee  It's our understanding that the ships were accepted into service after examination and testing, so a satisfactory solution had been found.

February 15th, 2022Committee meeting

Nicholas Swales

Government Operations committee  There's not much I can add, other than to say that is part of the expectation around the delivery schedules of each of the classes of ship where there are multiple ships.

February 15th, 2022Committee meeting

Nicholas Swales

Government Operations committee  Thank you. The issue was, without going into the specifics, that it was taking them longer than they had intended, and it was because it's a very complex design. The cost represented the additional staff time required to continue the work.

February 15th, 2022Committee meeting

Nicholas Swales