Human Resources committee  The other difference is the lost wallet alert is of a different standard than the credit flag. The credit flag requires the credit grantor to ask additional questions requiring enhanced authentication, which is different from the lost wallet service, which doesn't have the same requirement and compulsion to it.

Human Resources committee  My information is also from Equifax. Maybe it's something you need to work through with Equifax. The discussions we've had have been very direct and have been senior as well. The lost wallet service is a service that is not available nationally. It's not available—

Human Resources committee  My understanding and what they've told me is that it extends for three months.

Human Resources committee  My understanding from Equifax is that the requirement is higher. In addition, too, there are the customized services we're getting with the client services, whereby they will take time to explain the service and the options that folks may have, including taking off the service and what they may do to improve.

Human Resources committee  We contacted approximately 320,000 people.

Human Resources committee  I'd be happy to, because there has been a lot of confusion on this issue. Some people have been confusing the lost wallet service with the customized credit alert package that has been prepared by Equifax for the department. There are some important differences. For one thing, the lost wallet service is not available across the country, but more importantly, it provides a lesser standard of service.