Industry committee  I think we need to be careful about conflating different types of messages. I don't think any of us would argue that it is important to manage emails that come through with malicious intent. So if there are ransomware attachments, if it's being sent through a botnet and it's atta

Industry committee  There are individuals within businesses who are having trouble understanding it. Mr. Sookman described this fairly explicitly in a previous question, but essentially, you have multiple layers of text that you need to be able to follow. The act is very prescriptive, so you need to

Industry committee  What I suggested there is, just because there's a complaint, it doesn't necessarily mean there has been a violation. We don't know what those complaints actually look like. Maybe there should be some type of reporting back from the CRTC where these complaints are valid or these c

Industry committee  I don't know if anybody has actually been hit with it. The question is more that they're unclear as to what applies. If you look at one of the small business exceptions, you're supposed to be able to send notices that are warranty related, related to a transaction, or required fo

Industry committee  It was said earlier today. It's the scope of what exactly a CEM is. Narrow the scope. Give a definition, and allow business to conduct business. The business-to-business communication really needs to be pulled out of it.

Industry committee  I think most companies have a management system where you can subscribe or unsubscribe from various components of their messages, or you can unsubscribe from everything, and it's simple, one click. If that doesn't work for you and you continue to get messages, you have a complain

Industry committee  I can't necessarily speak to whether they have been involved with members who have been spamming each other. I'm not aware of too many businesses that are complaining about spam. Most of the complaints that go through the complaint centre are coming from individuals who may or ma

Industry committee  I'll address a couple of your points in my response. You're correct with regard to the spam task force, and I believe that even the Chamber of Commerce at one point was certainly in support of anti-spam legislation. That's a case of “be careful what you wish for” because we ende

Industry committee  The intent of that comment was to demonstrate that having CASL in place really hasn't had an impact on the volume of spam coming to your inbox. The ISPs are managing that for you. There's a technical solution to dealing with most of the spam that comes through right now, and comp

Industry committee  The concern around cybersecurity is that most of the messages that contain things like ransomware.... That's the big thing that we are hearing about right now. All of these breach.... There is personal information being stolen, and identity theft issues, but the big one is around

Industry committee  It's going after anybody who can pay.

Industry committee  Absolutely. There are a number of things that can be done to solve that, but not necessarily through legislation. There is education, an awareness challenge, and I think there is a certification option out there now that businesses could undertake, which would help prevent some o

Industry committee  Thank you so much, and my thanks to members of the committee for having me here today. It's good to see you all again. I'm here representing the Canadian Chamber of Commerce. I think you all know who we are. We represent a network of 450 chambers of commerce across the country,

Industry committee  I would agree with the idea that putting a uniform law across the country that every university has to conform with.... That is not the barrier; the barrier is the ability to negotiate contracts to leverage business interests to participate in a research project. I think you have

Industry committee  SR and ED is still available to small and medium-sized enterprises, and many are taking advantage of it. The challenge, I think, is how the criteria are applied to those small and medium-sized enterprises and their ability to navigate those criteria and conform to what the Canada