Human Resources committee  I think our numbers and your numbers don't match. Certainly we've averaged 150 to 200 cases of activity on refusals per year. That includes individuals as well as groups. So the numbers are quite large, and it takes a fair amount of work for our officers to go through that proces

Human Resources committee  We feel that it's a better model if officers are able to work with the workplaces in advance, in a situation where the workplace parties are taking care of their hazards together. This situation will free up our resources to do more of that. We're doing that, but when we're spend

Human Resources committee  Brenda is looking up the exact numbers. We average somewhere between 150 to 200 cases of refusals. It's important to note that sometimes the refusal is a single employee and sometimes it's a group one, so the numbers don't—

Human Resources committee  I don't think that's the terminology we would use.

Human Resources committee  No. I think it's important.... Start off with our compliance continuum. Workplace hazards exist as the very nature of just the workplace—

Human Resources committee  I'm sorry.

Human Resources committee  I don't have the number in terms of that within the 20% that I think you're driving at.

Human Resources committee  As a danger—

Human Resources committee  Eighty per cent—

Human Resources committee  There are times when our officers will deal with ones where they'll go out and say, “But I've noticed this.” I think that's what you're driving at—

Human Resources committee  That's precisely why we're trying to make these changes.

Human Resources committee  Yes, and it's working with—

Human Resources committee  But I think, sir, that it continues to be what we're going to be able to do. In fact, we're hoping that this will free us up to do more of that type of work, which is prevention. I think we get ourselves behind the eight ball when we're asked to come in when there's a dispute, wh

Human Resources committee  Well, I don't know if we have statistics on that, Mr. Cuzner, but I think that—

Human Resources committee  In our experience, from what we've seen and what we've heard from our officers, they're spending a lot of time in that type of process and they're not getting the time they need to do the proactive work. I don't think it's in conflict with what you're trying to promote or suggest