Finance committee  There's a reason for that. Our airports have a variety of views on the file, so at the moment, we're not taking a position. Nothing concrete has been put forward, so there isn't anything to react to and that's why I didn't address it. Our airports have a variety of views and they

Finance committee  Well, we have. CATSA Plus employs technology, but it's also procedural changes. There is some capital investment required, and CATSA has a plan to roll that out at the highest volume airports. Unfortunately, budget 2017 has stalled that, so it's only partially implemented in Toro

Finance committee  Correct. We did spend a lot of time working with CATSA on some of that stuff in terms of education, trying to improve processes, and that sort of thing. It's one of the reasons why CATSA Plus helps because, in terms of the process, you actually have four parallel stations, so fou

Finance committee  Thank you for the question. The subject is quite complex. But the cost of air tickets really is a problem, especially for airports close to the border. On that, on the revenue side, as I've said, we've put forward a couple of recommendations allowing airports to be a little mor

Finance committee  When large organizations are considering communities to locate themselves in, access to efficient airports with a lot of air service is one of the criteria they will often look at. We've made recommendations today in terms of CBSA and CATSA. If executives can't get through the a

Finance committee  Kelowna is actually the only one that I'm aware of that's a national system airport that did come from municipal. It is a special case. We know consultations and work have been done on the file. Our understanding is that most of it has concentrated on the eight largest airports,

Finance committee  I really don't know the extent that they've been looking at airports other than what we—

Finance committee  Thank you for the question. I will answer it in English. Certainly, CBSA has been very successful in the last few years in working with airports. Airports have made a lot of the technological investments in things like kiosks that allow more travellers to be processed without ha

Finance committee  Certainly, a lot of the technology that we have and the kiosks that are in place are new, so some of the familiarity with how to use the systems will come with time. There is an educational component to this. I would say it's an ongoing effort with CBSA. You're seeing kiosks bein

Finance committee  Well, airports have been investing significant amounts of money into new baggage systems, in part because the needs in terms of screening of baggage are increasing. That certainly improves the delivery times. The wait to leave the customs hall is not really related to that. Tra

Transport committee  Thank you, Madam Chair. Good morning to all the committee members. I am pleased to be with you this morning. My name is Daniel-Robert Gooch and I am the president of the Canadian Airports Council. The CAC represents 53 airport operators, including the 21 privately operated nat

Transport committee  That's not really something our organization has taken a position on. I will say, though, that there are quite a few airports in the greater Toronto area. My colleagues, our members and other airports in the region have been collaborating quite closely through the Southern Ontari

Transport committee  A lot of work is going on in government on facial recognition. As I said, in the U.S., the CBP, working with TSA, the Transportation Security Administration, which does screening there, just announced how they are going to use facial recognition in the screening process. I can't

Transport committee  You asked about CATSA Plus. We are seeing growing wait times around the country. I understand that last summer was fairly good, but it's a constant effort to stay ahead of the growth. We are seeing CATSA Plus. CATSA Plus is an improved lane. It's not necessarily the latest tech

Transport committee  I'd say it's probably been a bit of a mixed reaction. Most of the airports I have spoken to say it's been really good for them, but there are two sides to it. For CATSA Plus, there's the equipment side, but it also requires officers as well—screening agents. There really is a sho