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Government Operations committee This is an example of learning new ideas from customers. What we found is that when many of the customers with young children are ordering online, they're not home during the daytime. In the evenings, when they go to pick up their parcel, which as you know is increasingly more of
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee The independent review panel provides an opportunity to look at innovative options. I think it is wonderful to be able to evaluate ideas from your constituents and other parts of the country. It is still important for the corporation—we are barely a break-even organization—to pay
May 12th, 2016Committee meeting
Deepak Chopra
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee That is correct.
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee Yes. We have published that for 2015.
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee Yes, I have read the report.
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee That remains a charter, a guiding principle. We live that every single day.
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee Yes, we continue to follow the charter that you're referring to in every action, not just in action of a service.
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee The impact on the bottom line is that we are barely breaking even. We are barely breaking even. We still have a $6-billion solvency deficit, and it continues to be a challenge because we expect the letter mail volumes to continue to decline, which they are doing, on average, by 5
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee Thank you so much for this question. In fact, we are the number one partner...particularly in Brampton, where we have several branches of Canada Post that have the lowest-cost money transfer opportunity through our partnership with MoneyGram, and we continue to enhance the capabi
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee I would like to in fact—
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee It is a very important emergency for the country, and absolutely we are working very closely with the Red Cross. Making funds available to Fort McMurray residents who are no longer in either Edmonton or Calgary is a difficult task. They're not able to physically collect their deb
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee We had contributed and then we used some other instruments. We contributed close to $1 billion in special payments prior to the holiday close.
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee I think it's a cash generation issue versus a profit and loss issue. It's more balance sheet and cash generation.
May 12th, 2016Committee meeting
Deepak Chopra
Government Operations committee We have attrition coming up, there is no question. Our plan was to respect the collective agreements and manage the attrition as we could implement productivity and efficiency gains. We managed to do that during the course of the last two and a half years. Now it is on hold.
May 12th, 2016Committee meeting
Deepak Chopra