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Government Operations committee  From our perspective, Canada Post has indicated that it is seeking expansion into the parcel delivery market. It's taking a look at new revenue streams. If that is completed in a fair way in terms of cost allocation and competitiveness, we welcome new competitors to the market. W

October 31st, 2016Committee meeting

Cristina Falcone

Government Operations committee  Yes, I would say that this is one of the reasons that we do advocate for a third party regulator. It's to ensure there's oversight in terms of the price structures for Canada Post services and to ensure they're done in a competitive way. That reinforces the direct recommendation

October 31st, 2016Committee meeting

Cristina Falcone

Government Operations committee  There are a couple of the examples that I've provided in terms of the regulator, the Ofcom in the U.K., the PRC in the U.S. In terms of the annual report that is put out from the crown corporations, there's a review from these these third party regulators to ensure that the cos

October 31st, 2016Committee meeting

Cristina Falcone

Government Operations committee  On the first question, we don't have that relationship yet with the USPS in terms of access to mailboxes. These discussions—considering what should happen—are ongoing right now, so I can't give you revenue or a price on that. On what UPS is doing in the suburban areas, again, w

October 31st, 2016Committee meeting

Cristina Falcone

Government Operations committee  Within the UPS Store locations, or what specifically...?

October 31st, 2016Committee meeting

Cristina Falcone

October 31st, 2016Committee meeting

Cristina Falcone

October 31st, 2016Committee meeting

Cristina Falcone

Government Operations committee  I would say from UPS's experience, we are a global carrier; we move shipments around the world into over 220 countries. When we move a shipment across a border, there's a higher fee for that shipment than when we're moving it within a domestic area, typically. What we're seeing

October 31st, 2016Committee meeting

Cristina Falcone

Government Operations committee  They're presenting this through the Universal Postal Union as well. We're tracking to see how that follows, but essentially Canada would go through the same process that the U.S. does. They're taking a look at what it's costing them to accept these packages. The U.S. is recomme

October 31st, 2016Committee meeting

Cristina Falcone

Government Operations committee  I can't speak to that right now. I can try to find out what the rationale was behind it. I'm assuming this hasn't been looked at for some time and, in fact, is maybe not even lining up to the trade patterns and where they've come along. I think you're probably along the right li

October 31st, 2016Committee meeting

Cristina Falcone

Government Operations committee  I think the bigger question is that we don't know. Because there is not this independent oversight to see how costs are being allocated and how the business is being managed, it's a big question mark right now. The task force saw the same issue and they raised in their recommenda

October 31st, 2016Committee meeting

Cristina Falcone

Government Operations committee  I would confirm again that the main opportunity we see is in the infrastructure that was originally meant to support letter mail delivery. We feel that there is an opportunity to open that up to industry to innovate and allow some cost sharing for Canada Post and also create a mo

October 31st, 2016Committee meeting

Cristina Falcone

Government Operations committee  I would not say that they should not be able to access the infrastructure for parcels. If they are, the appropriate way to manage that cost would be to allocate to the parcel line of business the cost for use of the real estate in that infrastructure.

October 31st, 2016Committee meeting

Cristina Falcone

Government Operations committee  There should be appropriate accounting by product line. If it's infrastructure built for letter mail, for example, if there's a parcel that's going to have access to that infrastructure, then the cost should be allocated to that parcel, just as any business would allocate costs b

October 31st, 2016Committee meeting

Cristina Falcone

Government Operations committee  I think we're moving positively in that direction. I think Canada Post is very open to that. What we see as an opportunity that still lags is this innovation on the final-mile infrastructure, including the community mailboxes and other infrastructure that was built to support let

October 31st, 2016Committee meeting

Cristina Falcone