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Government Operations committee We're starting to have some of these—
October 31st, 2016Committee meeting
Cristina Falcone
Government Operations committee No. We would want to have discussions to brainstorm on what would work for Canadians. That discussion would go beyond where these locker boxes or mailboxes stand today. I think this is all open to discussion, as we're doing in other countries of the world where we are working han
October 31st, 2016Committee meeting
Cristina Falcone
Government Operations committee I can't speak specifically—
October 31st, 2016Committee meeting
Cristina Falcone
Government Operations committee Well, I would say in that lane that it's the fastest growing product. I know that USPS works very closely with UPS. This has been a continued partnership over a number of years.
October 31st, 2016Committee meeting
Cristina Falcone
Government Operations committee My recommendation, like others, I would assume, would be that Canada Post needs to take a look at these opportunities in Canada to make sure that it's a win-win. That is always UPS's objective in any relationship with a business partner. The relationship would have to benefit Can
October 31st, 2016Committee meeting
Cristina Falcone
Government Operations committee In a couple of areas, we would prefer to engage directly with Canada Post, versus having it handed off by regional carriers. There are certain opportunities we have identified that we submitted to the task force when we testified in June. There are specific postal codes in Canada
October 31st, 2016Committee meeting
Cristina Falcone
Government Operations committee We don't necessarily want to cut them out; we just want to have greater interaction and collaboration with them on opportunities. Up until now, it's really just been dropping it into their system on a published rate basis. Certainly, in many cases we would still go through those
October 31st, 2016Committee meeting
Cristina Falcone
Government Operations committee Most of that right now is done through other regional couriers that are then handing off to Canada Post, including Purolator Courier. We would hand off to Purolator and they would handle that last mile hand-off to Canada Post at the moment.
October 31st, 2016Committee meeting
Cristina Falcone
Government Operations committee It's a lower percentage of our total volume in Canada. I can get back to you with that.
October 31st, 2016Committee meeting
Cristina Falcone
Government Operations committee There are a couple of opportunities. First of all, right now we are working with some regional carriers, where they would provide the final hand-off to Canada Post. We would like to have some dialogue, where we would work directly with Canada Post on handling some of that final
October 31st, 2016Committee meeting
Cristina Falcone
Government Operations committee It could be a combined look at these locker boxes, with Canada Post working with industry to create a more innovative type of locker box that consumers could access through a digital PIN code or something to that effect. These are the discussions and dialogues that are happening
October 31st, 2016Committee meeting
Cristina Falcone
Government Operations committee It's five minutes.
October 31st, 2016Committee meeting
Cristina Falcone
Government Operations committee Thank you, Mr. Chair. UPS is pleased to participate in the Canada Post task force review. I appreciate the opportunity to speak before the committee. UPS believes this review process presents an opportunity for the government to reshape Canada's parcel delivery infrastructure i
October 31st, 2016Committee meeting
Cristina Falcone
International Trade committee Yes, we have seen some positive momentum there. Typically, the first country that companies export to is the U.S. You'll find that a lot of these companies start to engage there, but once that comfort level is achieved, they tend to go beyond those borders. Also, a few years ago
May 13th, 2016Committee meeting
Cristina Falcone
International Trade committee We are in fact working towards that. Five years ago, folks would have looked at UPS and considered us a partner for big business only, UPS being a global transportation company. We've actually made a very focused effort to grow our market share with small and medium-sized busines
May 13th, 2016Committee meeting
Cristina Falcone