Industry committee  I'm not sure. I don't offer that service. I can't speculate. It would be similar, just over a much larger volume of users.

Industry committee  A person who doesn't pay their bill on time?

Industry committee  Yes, I believe they do.

Industry committee  That's not something we discussed.

Industry committee  Right. Many providers already waive the paper bill fee for people who don't have Internet access because of that.

Industry committee  Who does an individual speak to? They would take that complaint to the CCTS. You could complain directly to your provider, of course, and hopefully they would rectify it, but if you want to make a formal complaint, you take it to CCTS.

Industry committee  It's the complexity of the billing systems, the number of plans they have in the market, and then spreading that across four services in most cases, and potentially multiple billing systems. These IT systems deal with tens of millions of customers. It's not that easy. It's not ju

Industry committee  It's not a communications issue, it's to make sure this system, which makes that bill for everyone, works for everyone; it's uniform for all customers at the same time; it goes into place at the same time, so when the government announces the date it will be ready, there'll be no

Industry committee  That would all be negotiated when the account is made. We're talking about corporate accounts of more than $2,500 a month. It would be a very wide range, covering all businesses. It's not just to apply this regulation to those accounts. The volume is so large. That's going to be

Industry committee  They do.

Industry committee  I don't know. We don't talk about business issues.

Industry committee  If we did, we would have to do it separately. We can't go to our members and ask them all to tell us how much they make from something, because we are not allowed to talk about what they make.

Industry committee  I would caution you not to rely on that particular study. We've had a look at it and there seems to be a lot of issues in it.

Industry committee  They could have done a much better job, I would say.

Industry committee  They included the 3.4 million wireless prepaid customers. Prepaid doesn't have bills. They included all of the subscribers to—