Information & Ethics committee  That's a very good question. We haven't looked at this in exactly these terms, but over the past few years we have done a lot of work in trying to merge certain functions or have common services with other agents of Parliament. For instance, many of us are now housed in the same

Information & Ethics committee  We actually have a technological lab comprising four or five people all together, but they serve the office generally. For breaches there are one or two technologists who spend time on the analysis of these breaches, so we're not without capacity on the technological side. But

Information & Ethics committee  It's not a ballpark figure. We've done a bit of analysis leading to that number. It's difficult to give an answer on priority but if you define the activities as point one, reducing backlogs and compliance work generally; point two, policy guidance including working with industry

Information & Ethics committee  I'll ask Mr. Nadeau to give the breakdown of the proportion within that range of activities. Thirty per cent for internal services may seem high, but you have to look at this issue in context. First of all, it's less than other agents of Parliament by and large and other small or

Information & Ethics committee  In numbers, there are many more investigations in the public sector than in the private sector. The actual numbers in the recent year were 1,700 complaints under the Privacy Act in the public sector, and 309 under PIPEDA in the private sector.

Information & Ethics committee  Yes.

Information & Ethics committee  No. I'm sorry for the confusion. There are more complaints under the public sector. Therefore, there are more investigations in the public sector.

Information & Ethics committee  In both. It's actually both.

Information & Ethics committee  Yes.

Information & Ethics committee  Sure. I would start with the fact that very few of these cases lead to court action. I'll distinguish between the public and the private sector again. Under the public sector rules, there is now a directive from the Treasury Board that mandates departments to notify my office an

Information & Ethics committee  There are more complaints for the public sector law than for the private sector. For the public sector, it's over 1,000 per year; for the private sector, it's in the hundreds per year.

Information & Ethics committee  Yes.

Information & Ethics committee  The complaints that tend to take longer are obviously the most complex ones, and that too is related to technological change. In the public sector, a trend in the past few years has been that with technology it's easier for departments to share information, and they manage inform

Information & Ethics committee  I would start with the statistic I gave you, which is that 90% of Canadians are very concerned about their privacy protection, and the majority of Canadians do not know what their rights are. There are many reasons for this, including the fact that privacy policies of companies,

Information & Ethics committee  I'll ask my colleague Daniel Nadeau to explain the difference between the $3.3 million and $2.4 million. What may be at play is this question that public education is a statutory responsibility, but if we have complainants, they need to be heeded. There may be a transfer of funds