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Finance committee  Many provinces do regulate their credit unions or caisses populaires or other entities, and some have generic consumer protection that applies to regular corporations, and it really speaks to the intent of a province of whether they want—I'm just speaking generally, hypotheticall

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  They may not be the same thing. Let me go back and correct; I may have misspoken earlier. This applies to Caisse populaire acadienne UNI credit. I misspoke earlier and said caisses populaires Desjardins. In fact, it clearly does not apply to Desjardins. Mr. Girard.

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  It's very hard to say that they would be complementary when you have the potential for multiple jurisdictions. It's incongruous to have a national banking standard where banks and related entities design all their products and services for a national scope and then, in many respe

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  I had answered this question earlier, but to be clear, this applies to banks and any current or future federally chartered credit unions.

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  That's a very good question. We went through this test recently with the caisse populaire in New Brunswick, which is now UNI Coopération financière. Similar to other federal provisions, for example, deposit insurance, they've had to go to their customers, their members, and stipu

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  In this case, if they're a resident of that province and a customer of that particular institution, then under this regime the federal rules would apply and they would approach that institution...and everything that follows suit. If they just had a general complaint about somethi

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  There can be extensive differences between the provincial regimes. I'm not an expert in all provincial regimes, given the different provinces that—

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  We can safely assume that the Department of Justice, in its service to the Department of Finance in helping to draft this legislation for the government, has exhausted all of the necessary reviews before putting this legislation before Parliament. We're here to refer to the speci

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  I'm not going to make any comment about constitutionality. I think that's beyond my remit. However, the court, in our reading, from a policy point of view, was pretty clear. The Government of Canada, through the Parliament of Canada, needs to express its intent and be clear in le

November 28th, 2016Committee meeting

Glenn Campbell

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  The suite of amendments that are being proposed here, in our opinion, respect the framework set out by the court.

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  I'm responding to, holistically, the provisions that are here now, including the amendments that—

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  Pardon me. The government's amendments that are reflected in Bill C-29.

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  First, let me say that the legislation as amended, as proposed, is clear in its intent to have entities that are subject to the legislation follow the rules that are set out, and to know that these are comprehensive in their structure, such that they would be the rules to which t

November 28th, 2016Committee meeting

Glenn Campbell

Finance committee  That would be false. The way complaints handling works, even inside the bank and with the external complaints body, and to often manage what sometimes are information asymmetries, more clarity, or in certain cases if restitution is required, often that requires somebody to help t

November 28th, 2016Committee meeting

Glenn Campbell