Government Operations committee  Of the three enterprise data centres that we have, one is government owned. It's on a DND base, a forces base. That is at Borden. In Gatineau, the Buckingham data centre is actually leased space from Bell. The third one is an IBM-leased data centre.

Government Operations committee  They happen two different ways. One is, if we're obtaining a managed service, oftentimes the equipment is part of that price we would pay, just like the manpower, tools, etc. In other cases, if what you're asking is whether we have a single preferred vendor, the answer is no. We

Government Operations committee  Actually, we are in a couple of ways. This goes back a little to a previous question about authorities. We have a number of governance reviews. One is a monthly operations meeting. We go through everything. Another one we have is what we call the account management board. This is

Government Operations committee  I was just going to say that the figures sound like total IT spend of their budgets, not what we spend, but—

Government Operations committee  We'd like to take that away to better understand exactly what you're addressing. A more general answer would be that we are getting more demand from pretty much all of our customers, and I think that's part of the answer to the question. Despite some of the mythology, the fact of

Government Operations committee  No, I thought I'd nailed, it, actually—sorry. If you like, I can certainly go on for 10 minutes about it.

Government Operations committee  The short answer is yes, but what I'd also like to address is doing business cases on all these situations, and that's a discipline we're trying to instill not only in ourselves but among the community, to not walk into situations and simply assume. Very large assumptions can rea

Government Operations committee  I would say a good part of the world is operating on VoIP and doesn't realize it. The telcos have had to go in this direction already because they recognize the massive benefits. You also get more features and functionality than you had before, one number following, all those ki

Government Operations committee  If I could add, we do support the building Canada program. We're actually advising on potential changes to improve it. There is a limitation that they bang into, where a small company may develop something, and at the end of that development, they now have to go in and compete wi

Government Operations committee  When you go through this kind of exercise, you are always going to do a number of things in parallel. I am saying this because I have done this before, on this kind of scale—not 43 departments, but a quarter million end-users, yes. You don't want it to be a serial exercise. The

Government Operations committee  There are probably a few points here. The first one I'll start with is, it requires our attention. Just from a pure bandwidth...a very dynamic environment, and you need a certain DM-level engagement every week, and when you're involved in intense periods, almost daily. To try to

Government Operations committee  It's more efficient, more effective, a better cost savings. A quick answer. That's what I was asked for.

Government Operations committee  There's always the “putting all your eggs in one basket“ vulnerability you have to gauge, and I would address this in two ways. Our enterprise data centres are truly 21st century data centres. We have begun to take people on tours in our enterprise data centres to help drive this

Public Accounts committee  I'll add very quickly that we changed the organization's structure strategically one year ago in April. We are now very much organized like a business, where we have service lines where all the costs and all the interdependencies—everything—rolls in to one specific person. We hav

Public Accounts committee  Yes, Mr. Chair, on a governmental basis this is absolutely one of the largest in the world. I can tell you from my personal experience, if you take a look at the size of the public service being approximately 300,000, I personally won and stood up and led, manned a service engag