Government Operations committee  If we're paying a lease, then obviously we stop paying the lease, we stop paying the electricity, and that's where the savings come from.

Government Operations committee  Of the three enterprise data centres that we have, one is government owned. It's on a DND base, a forces base. That is at Borden. In Gatineau, the Buckingham data centre is actually leased space from Bell. The third one is an IBM-leased data centre.

Government Operations committee  They happen two different ways. One is, if we're obtaining a managed service, oftentimes the equipment is part of that price we would pay, just like the manpower, tools, etc. In other cases, if what you're asking is whether we have a single preferred vendor, the answer is no. We

Government Operations committee  We would also like to take you down the street to one or two particular data centres to show you the before and after.

Government Operations committee  That was a coordination.... There really wasn't a big issue between us. It was made out to be much more than it was.

Government Operations committee  Yes, absolutely.

Government Operations committee  There are two questions there. On one hand, if there's demand, we'll address demand through existing assets and resources that we have. If they say, “I have a new application. I want to host it”, that can be as big as a breadbox or literally, a building. We have to assess that, s

Government Operations committee  If I could add to that, a major milestone for us through the last year was the major reorganization we went through, to where we now have individual service levels, and we have people responsible. We had to change the organization so we could actually get to the state that Ron is

Government Operations committee  That's something we're looking at in future contracts. I would say most of the contracts we have right now tend to be a bit more traditional, such as a telephone service. That's a key point, and oftentimes it's missed, because there's an expectation that, for instance, we'll want

Government Operations committee  Yes. We're maturing the organization, but I absolutely believe that we have the right checks and balances. Competition wins: you always do better with competition. Once in a while you need to sole source, but to the extent you can promote competition, it's absolutely worth it. Th

Government Operations committee  Hello. I am John Glowacki, COO, Shared Services Canada.

Government Operations committee  Thank you for the question. Madam Chair, this is a complex environment. There is not a simple, clean answer, and it's quite dependent on the demand, on the needs of our customers. Our initial foray into the cloud space is in the unclassified space. It's a convenient place for u

Government Operations committee  We do not rely on any outsourcers to tell us how to do this. We do rely on various advisers. I don't want to start picking out specific companies. It would sound like we're promoting them. You could go to the typical third party industry analysts. We go to them for advice. We als

Government Operations committee  That would be contingent on what those providers do. Inherently, you're buying something that's relatively a commodity service, and it's dependent on them using their service levels, as opposed to us trying to skew them to something else.