Industry committee  We do charge fees. We do tend to do what the market does. We do charge fees we believe are reasonable. We're dealing with on average small clients, so we do take that into consideration in everything we do. As we go, we apply the same practices as any other financial institutions

Industry committee  As Michael just said, we gather some data, we assess the risk, and we do lend money. We follow these smaller loans on a separate portfolio. We follow the portfolio to make sure we meet our objectives. So far this is more risky, and we know it. The results are according to our ex

Industry committee  We have a mapping of where the entrepreneurs are, and it's across the country. We tend to move our business centres where there is a concentration of entrepreneurs. It's as simple as that.

Industry committee  Yes.

Industry committee  The rates always vary depending on the risk we are taking. For every transaction we assess the risk not only of the transaction but the client. We put that together and we define the risk, and based on market data we define what premium we should be charging. It depends on the ri

Industry committee  The prime rate plus 2% would be the average we are charging customers.

Industry committee  As you know, variances are mainly explained by two factors. The first factor is in trying to assess a year in advance, when we do the budget process, what the provision for credit losses will be, which is a good reflection of the health of our clients, of the entrepreneurs in Can

Industry committee  Thank you for the question. As Michael has explained, when we lend to entrepreneurs we assess their risk and we follow their activities and their progress toward their projects. We have conditions in our loans as well, but we are very patient with this so we'll not put a busines