Veterans Affairs committee  I did not refer to Service Canada.

Veterans Affairs committee  Actually, sir, yes. Through the years we've seen case managers getting sick. They have their cases, and people would call back.... I would tell them to call their case manager, ask her to check this and that. They would get the answer that their case manager is on leave now for

Veterans Affairs committee  Yes.

Veterans Affairs committee  I can answer that question. The case managers work hard for veterans. I know excellent ones throughout the country. In fact, I talk with case managers in Victoria, British Columbia, Prince Edward Island and even Quebec.

Veterans Affairs committee  I have an example of this. Two weeks ago, I helped a veteran in distress with documents that had already been filled out. I always do that. I don't want them to have to fill out the documents on their own, because they could get discouraged and leave them aside. I went with the

Veterans Affairs committee  No, not really, sir, because I went through the whole process in 2004 when I was diagnosed with PTSD as well as with a physical condition. I have this way now to analyze the needs of the veteran. It's not a matter of saying well, we'll get you in the system and we'll see. We ju

Veterans Affairs committee  The document in question is 22 pages long. The first form that the veteran receives at home is 22 pages long.

Veterans Affairs committee  It's the Rehabilitation Program and Vocational Assistance Application for Veteran. Incidentally, there are three components to the rehabilitation program: the vocational component, the medical component, and the psychosocial component. That kind of thing is already enough to cre

Veterans Affairs committee  Indeed, it's not at all the same.

Veterans Affairs committee  I'd like to answer that question. Throughout Canada, especially near military bases, there are already organizations providing support during this transition. People who used to be in the military are working on the transition side of things. They meet with people who are about

Veterans Affairs committee  Precisely. We have four groups here, today alone.

Veterans Affairs committee  Thank you. I'll begin by briefly introducing myself. I am a peer support worker with Veterans UN-NATO Canada. I've been doing this work as an unpaid volunteer with the organization for five years. In this capacity, I will answer any questions you might have. I will give the flo