Official Languages committee  I think what we wanted to show in our presentation was that we had made an effort and would be taking further steps in the next few years. In that sense, then, we've taken a constructive tone. We want to show you that we are aware of our obligations and that we are communicating

Official Languages committee  I just want to make sure I understand the problem. When you go to our website, the information automatically appears in English?

Official Languages committee  If you think I'm being aggressive, I apologize. That wasn't my intent.

Official Languages committee  Your comment is duly noted.

Official Languages committee  I can tell you that I'm often on Air Canada's website, and it always opens for me in French because of my computer settings. But we'll look into that.

Official Languages committee  First, on your comment regarding the defensive nature of Air Canada with respect to official languages, I would just say that in some instances where we are actually sued before courts, we have to defend ourselves. That's the nature of the judicial system in which we live. If we

Official Languages committee  Just to come back to the findings of the commissioner, one thing that we know we disagree with is that the recommendations are directed against Air Canada. Some specifically are, because we are portrayed as one of the worst offenders regarding official languages. One of the iss

Official Languages committee  However, these employees also do other things. The employees who process complaints related to official languages also have other mandates. This means that the employee processes the complaints, but their job description contains other aspects related to that. Let's say there we

Official Languages committee  I'll give you an actual example. Recently, we were looking for staff for the St. John's airport, in Newfoundland and Labrador. It's not easy to find bilingual people in St. John's, so we sent two people there. We dealt with a francophone association in the province to help us mee

Official Languages committee  Obviously, serving customers in both official languages is one of the services we offer our clientele. It's part of our service offering. We are very proud of that, but I don't think we've ever assessed that element specifically.

Official Languages committee  We committed to looking into that and providing information to the clerk.

Official Languages committee  Which program?

Official Languages committee  Could you specify what it is you are looking for exactly?

Official Languages committee  When we referred to a recruitment program, I don't think we were talking about a document as such. You have to see this as a reference to all of the efforts we make to hire people.

Official Languages committee  We are very open to that.