Information & Ethics committee  My expectation, given years of working with the commissioner's office, is that the approach will likely continue to be one of an ombudsman, as the ultimate goal for the commissioner's office, as well as the institution, is to resolve the matter as quickly as possible and to the c

Information & Ethics committee  Sometimes, for institutions to define a material privacy breach tends to be a challenge. One institution will deem something as a material breach and another will not. I know additional standardization is an ongoing effort across the government. Because the level of sensitivity

Information & Ethics committee  At times, for standardization across the government, in my view, yes. There could be some value added with more benchmarking and more criteria.

Information & Ethics committee  The majority of the Privacy Act requests we receive pertain to human resources matters. It's employees or former employees of Shared Services Canada who are looking for their information. I think the government, through various means, has made it known that Shared Service Canada

Information & Ethics committee  It connects nicely with my response to the previous question. It was made very explicit in the Shared Services Canada Act that, for the purpose of exercising rights of access under both the Access to Information Act and the Privacy Act, the data that resides within SSC's IT inf

Information & Ethics committee  The Shared Services Canada Act was made very explicit when it relates to the Access to Information Act and the Privacy Act. Shared Services Canada is responsible for managing the IT infrastructure, so managing the shell, but the content—all of the data residing in our data centre

Information & Ethics committee  No. The partner organizations only have access to the data that is part of their mandated program activities, which is the personal information, as well as all government information holdings that are specific to their departmental program activities. Canada Revenue Agency, for

Information & Ethics committee  Good morning. Thank you very much, Mr. Chair and members of the committee, for the invitation to describe the framework that Shared Services Canada has put in place to comply with the Privacy Act. We are pleased to be joining you this morning. My name is Monique McCulloch. I am

Information & Ethics committee  That would be difficult to assess, but I personally don't expect that there would be a huge increase. There hasn't been. I worked at the Department of Foreign Affairs for a number of years. There are other channels for other countries to obtain information from the Government of

Information & Ethics committee  All federal government institutions would have very similar public-facing websites that would provide Canadians with information about how they can obtain information, whether it's formally under ATIP legislation or informally through reference material, publications, and proacti

Information & Ethics committee  The question was particularly about whether it would reduce the workload. The reality is that, whether it is a formal Access to Information Act request or something to be published on the departmental website as a result of proactive disclosure, the ATIP divisions are always aske

Information & Ethics committee  Over the course of fiscal 2014-15, certain ATIP requests, concerning an attack against the government's information technology infrastructure, were submitted. I'm sure that everyone remembers Heartbleed. Since part of Shared Services Canada's mandate is to manage the Government o

Information & Ethics committee  Yes, in fact, the estimate I heard a few years ago was that a $5 cheque cost approximately $75 to process. The $5 fee would act as somewhat of a deterrent, for example, for someone with insomnia in the middle of the night just flipping one request online after another and bombar

Information & Ethics committee  Yes, very much so.

Information & Ethics committee  In fact, Shared Services Canada was one of the three pilot departments, and there are about 33 federal government institutions currently. The bulk of the ATI Act requests that are made to the federal government at this time are made online through the larger departments with this