Information & Ethics committee  I have nothing further to add to my colleagues' comments.

Information & Ethics committee  Many of us have our own best practices. The idea with best practices is that we can share them with others. We've shared some of ours. We've done a business process redesign that we think has resulted in some internal economies to allow us to handle higher volumes. I'll give you

Information & Ethics committee  In fact, one of the things I wanted to highlight in the recommendations was the proposal that institutions be allowed to refuse to process requests that are frivolous or vexatious. In terms of the $5 fee, we're getting an increase in requests even though there is a $5 fee. I don

Information & Ethics committee  Pardon me. Thank you.

Information & Ethics committee  Thank you very much. Good morning Mr. Chair and members of the committee. I am very pleased to appear before you today, along with my colleagues from other departments, to take part in this study of the Access to Information Act. My name is Cheryl Fisher, and I am the corpora