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Government Operations committee  As I mentioned earlier on, this is work for a task force. Once we understand what the complete package of transformation looks like, we will then have to assess the overlap of implementation or for that matter any areas where savings may overlap. I think it's important that in t

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  That is a fair statement.

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  I think those savings are the most difficult for us to assess right now, because if you're not delivering a product every day, is there a risk that people will not use it? Look in particular at our $1.2-billion marketing mail business. If you are having a sale on the weekend at y

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  I'll ask my colleague, who spent a lot of time on the banking file, to answer this question.

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  Canada Post has to play to its strengths, and every organization has core competencies, core strengths. I think Canada Post is a logistics and delivery organization. We focused on that. We have demonstrated, by growing our parcels business by over $400 million in less than five y

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  One of our guiding principles on the transformation we embarked on was that we would work with the workforce within the framework of our collective agreement and also within the framework of the retirements and the attrition coming up in our profile. Our average age for employees

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  —and that is the change that is essential as part of the transformation.

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  Much of the data in the report is based both on our financial projections and on task force outside advisers Ernst & Young validating them. A lot of the assumptions and the financial data, we believe, are materially and directionally in line with our projections.

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  We shared all of the work with the task force that Canada Post has in all of its areas of research, and the task force has done its own assessments, its own independent work, to come to the conclusions noted in their report.

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  —has to do a two-pronged approach: grow its business, as we are growing in our parcels and logistics; and address the structural misalignment of the costs that were built for a different generation. It's a combination.

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  We believe that Canada Post—

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  With regard to the reviews of Canada Post, its mandate has been reviewed almost every five, ten years. We see this as a process that from time to time governments undertake to make sure that the mandate for the corporation is aligned with the changing needs of Canadians. So for u

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  Our five-point plan was designed to save between $700 million and $900 million. At the time of its suspension, we were halfway into this plan. We had saved almost $400 million, and the rest of the savings are now on hold pending this conversation.

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  I think the mail has changed its shape and size over many decades, from postcards to letters, from parcels to packets, and so on. What we are finding now is that it's going through the same change again, with parcels growing. The challenge is not that parcels are growing. In fact

September 21st, 2016Committee meeting

Deepak Chopra

Government Operations committee  Much of that discussion we shared with the task force. Their report has very thoughtfully articulated the summarization of the complexity of the business challenges we face and some of the options they have laid out in the discussion paper. The challenges, as I mentioned in my o

September 21st, 2016Committee meeting

Deepak Chopra