Government Operations committee  I'd like to add that we sent it to our colleagues.

Government Operations committee  We have come up with a dozen— Can you take that one?

Government Operations committee  The 85% figure was based on the results from previous years. At Public Services and Procurement Canada, many client service surveys are carried out and these are consolidated. The translation bureau is going to be using a new method for client satisfaction surveys. The 85% was

Government Operations committee  We have identified a dozen questions that are common to agencies.

Government Operations committee  It's an experiment that involves crowdsourcing in order to increase co-operation with experts from the language industry. It's an innovative way to increase co-operation.

Government Operations committee  Absolutely.

Government Operations committee  Kevin, do you want to—

Government Operations committee  Translation bureau revenues are down, but there is a delayed reaction, that is to say that attrition and departures do not occur at the same pace as the drop in revenues.

Government Operations committee  These are in fact voluntary departures. The decrease will happen as a result of voluntary departures, but it will not occur at the same time as the drop in revenues.

Government Operations committee  Mr. Weir, we are very seized with that issue. As the minister said, we are discussing this, but as you probably know, it is complex in terms of having to specify and some of the different rules and regulations around the procurement. Maybe Ms. Campbell can give you a little bit m

Government Operations committee  Mr. Blaney, you will understand that this is a project that is very important to me, but I think I will ask Mr. Wright or Mr. Radford to provide you with the details. Indeed, it's a very big project.

Government Operations committee  Thank you very much, Mr. Chair. I have with me Mr. Gavin Liddy, our associate deputy minister; and Ms. Julie Charron, our chief financial officer. I also have with me Mr. Kevin Radford, assistant deputy minister at the real property branch; Ms. Lisa Campbell, assistant deputy mi