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Public Accounts committee As you said, I was not there when the project was being planned, but I was there when the project was put into operation. However, it became very clear that we were in catch-up mode from the outset. As you said, we lost a part of the capacity and the learning curve…Clearly the tr
June 14th, 2018Committee meeting
Marie Lemay
Public Accounts committee Thank you.
June 14th, 2018Committee meeting
Marie Lemay
Public Accounts committee Good afternoon. Thank you, Mr. Chair. I'm joined by our Associate Deputy Minister, Les Linklater. We appreciate the opportunity to appear before the committee to discuss the Auditor General's latest study of the Phoenix pay system. Public Services and Procurement Canada accept
June 14th, 2018Committee meeting
Marie Lemay
Government Operations committee I just want to reassure you, though—and I'm sorry if that is the impression I gave—that we did talk to the people who were in the department at the time. Again, though, delving into all of the eight years of what decision was made when didn't feel at that point like the best use
June 7th, 2018Committee meeting
Marie Lemay
Government Operations committee I want to thank you for the question, because it's a really good one. In this specific case, the performance of the senior executives who were responsible and were reporting directly to the DM was assessed. We have tools in place within the federal government and those were used
June 7th, 2018Committee meeting
Marie Lemay
Government Operations committee I apologize. I wasn't there in February 2016, but when we came in May, it was that small number. Then we said by June that we realized this is bigger. It's not the normal.... That's when we started setting up the offices. We started a proceeding. You'll remember that we received
June 7th, 2018Committee meeting
Marie Lemay
Government Operations committee Can I just—?
June 7th, 2018Committee meeting
Marie Lemay
Government Operations committee That's what I'm trying to get at. Remember, the “go live” was in February. The first meeting I recall is May 2016, at which we talked about numbers, and in June we built the capacity. The one thing we realized in the fall was that this was a much more complex problem in terms o
June 7th, 2018Committee meeting
Marie Lemay
Government Operations committee First, I would say that I can tell you how we would plan it, if we had to, so that we could go there, but we've been so focused on getting the issue solved.... I don't mean to sound like...but we have really focused on the future and getting a pay issue addressed. We're now start
June 7th, 2018Committee meeting
Marie Lemay
Government Operations committee Mr. McCauley, I have been speaking to this committee since the July 2016 special committee meeting—
June 7th, 2018Committee meeting
Marie Lemay
Government Operations committee —and I've been as open as I can be with you every time in terms of where we are with this. The capacity building has been an issue. There's no compensation out there. We have to train them. That's part of it. We've tried many things. We've tried with the unions, we've tried post
June 7th, 2018Committee meeting
Marie Lemay
Government Operations committee You'll remember that at the beginning, when the launch happened, many people expected to see some issues. You'll remember that the first.... I think it was in May that we were thinking there were just a few issues. Then in June—
June 7th, 2018Committee meeting
Marie Lemay
Government Operations committee I believe it was the same. You have to realize that many people filled the different roles over the eight-year time frame. When we say that we have to be careful because over the eight years—and I haven't counted the number of different assistant deputy ministers, associate DMs,
June 7th, 2018Committee meeting
Marie Lemay
Government Operations committee At this point it's hard for me to know what's in the past, whether they were linked, because the consolidation had an impact—
June 7th, 2018Committee meeting
Marie Lemay
Government Operations committee It would have been how the two projects were conceived and the timing of those two. They did finish at the same time, which I'm not going to say was planned that way originally, but that's how they finished.
June 7th, 2018Committee meeting
Marie Lemay