Government Operations committee  The reality is that we all expected there to be some transition period. Whether it was me, or the private sector, I think everybody expected that this would not happen without a single.... There was a transition planned, so yes, the recommendation to the minister was clearly, “Go

Government Operations committee  No. What I'm saying—

Government Operations committee  Sorry, I may have misspoken. I joined on April 11, and I believe I met with our representative, Ms. Lackie, probably on the Wednesday of my first week, and we had conversations about Miramichi at the time and the folks there. The meeting I had with the heads of the union was on

Government Operations committee  Sorry.

Government Operations committee  I think I would have made another type of recommendation. I think I would have looked at making sure that the employees and all the departments really understood the magnitude of the change in terms of the change management associated with that. I would have made sure that we did

Government Operations committee  I will answer in the same way I just did. I think we could have taken additional measures, but the move to the second wave and the move to Phoenix is the right decision. But I would have done it a little differently, and I would have taken additional measures knowing what I know

Government Operations committee  Phase one had a lot of planning and a lot of testing, and as I said in my presentation—and maybe we can expand I on this if you wish—there were a number of steps taken before launching it. There was testing. The launch was actually delayed. It was originally planned in three, got

Government Operations committee  A couple of things. Maybe I should first clarify that the 80,000 are not people going without pay. These are different things. These issues concern acting promotions, transfers, extra duty pay, and things like that. As for the number that the minister gave, it's the number that

Government Operations committee  I think we have to remember that there are processes that we follow in the event of privacy breach. I don't want to diminish in any way the importance of this, but the fact that the breaches are about information, employee names, and employee numbers, there's not a lot that you c

Government Operations committee  It's an off-the-shelf software, but as we have said, we modified it to fit our needs, and there are 80,000 rules that we had to put in. It is a customized off-the-shelf software, let's put it that way. But it is a proven system. It's a system that has worked well, so that was the

Government Operations committee  Maybe I can let Rosanna give you a little bit of detail. I believe it's going to be in July.

Government Operations committee  We actually have a number of cases in the backlog that pre-date by quite a bit. You're right that, when you look at the past, there was a time between work done and work paid. The expectation with this system is that we'll be much better. The transition has made it such that we a

Government Operations committee  That's a good question. The plan was that there would be $70 million in savings every year with the implementation of Phoenix. I think it's fair to say that this year we won't achieve that. We estimate the cost of the one-off—the temporary unit, the call centre, and all those ini

Government Operations committee  Absolutely, and thank you for the question. It's on the website. I wanted to mention in my presentation that we actually have put a workflow timeline.... Maybe I can pass this around. I'm sorry; it's just off the press this morning, and we're putting it on our website. It gives

Government Operations committee  I can tell you that we took them into consideration, and our advice was clear: to move.